- General education to GCSE level or equivalent.
- Experience of completing a variety of administrative and clerical tasks.
- The ability to produce accurate and thorough work in a prompt and efficient manner, working to set timescales.
- Experience using computers with a variety of different software packages, and good keyboard skills.
- Experience working with the public, preferably in a customer service role.
- Covid-19 is a dangerous disease, we need to protect our vulnerable patients and colleagues as much as possible. Vaccination against Covid-19 is strongly recommended for all NHS staff. Please state either (1) the dates of your Covid-19 vaccinations, (2) that you have an official NHS medical exemption letter, (3) the date of your upcoming vaccination appointment, or (4) that you are unvaccinated.
- A friendly and approachable manner.
- The ability to communicate clearly and effectively with a wide range of individuals, both verbally and in writing.
- Excellent IT skills.
- A conscientious approach and commitment to working in an adaptable and flexible manner.
- The ability to work calmly and effectively and multitask when required.
- The ability to deal with personal information sensitively and respect people's right to confidentiality.
- The ability to work positively as a member of a busy team.
- The ability to give good and regular attendance.
- A commitment to our organisational values to provide the best possible service to a diverse inner-city population.
- An excellent attendance record in previous roles.
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Administration Clerk - Manchester, United Kingdom - Better Health MCR
1 week ago
Description
Job summary
The postholderwill join our Local Administration Team at The Robert Darbishire Practice. Theyprovide administration support to our patients, clinicians and non-clinicalstaff. The team works closely with our Practice Reception, the postholder maybe required to take on reception duties during busy periods and to cover staffabsences.
The LocalAdministration Team provides a responsive, courteous, calm and efficientservice at all times. Working in the ever-changing environment of the NHS, thepostholder must be willing and able to adapt to changing circumstances and beflexible in their work and approach.
The postholderreports to the Local Administration Team Leader.
Main duties of the job
The Local Administration Team provides administrativesupport for the patients and staff at The Robert Darbishire Practice. We aim todeliver an accurate and timely service in a professional manner.
Our Administration Clerks are responsible for themanagement of patient data, which can include patient registrations, laboratoryresults and medical records.
They are also responsible for dealing with the variousnon-NHS services that we offer our patients. These include subject accessrequests, patient forms, liaising with Solicitors and preparing safeguardingreports.
The Administration Clerk also monitors the practiceemail inbox and distributing the contents to the relevant team.
You don't need to have worked in healthcare before aslong as you have excellent people skills, a good attention to detail and youare willing and eager to learn new skills. We will provide in-house trainingand support.
About us
We are Better Health MCR: thinking differently,breaking barriers, improving lives.
We are a friendly, forward-thinking, not-for-profitsocial enterprise providing primary care medical services in Manchester. Weoperate from four sites: The Robert Darbishire Practice in Rusholme HealthCentre (which is also head office), Crawford House on Manchester Universitycampus, The Whitswood Practice in Alexandra Park Health Centre and New BankHealth Centre in Longsight. In total we have about 44,000 patients.
Our patients are very diverse and include establishedcommunities as well as new communities from all over the world. We have goodlinks with the University and a sizeable student population.
Ourstaff team of about 120 people has a great mix of skills and experience. Wehave exciting plans to expand this team even more, to help us further ourmission to improve lives.
Job descriptionJob responsibilities
An outline of the job is above. For the full job description please see the supporting document on the right/below.
The post is full-time, hours per week and will be mostly based at The Robert Darbishire Practice, although you will also need to be able to travel to our other sites as needed. The usual working hours are 08:30 to 17:00, Monday to Friday.
Salary will be in the range £23,465 to £25,415 pro rata (full-time is hours), depending on experience. We offer optional membership of the NHS Pension Scheme and up to weeks holiday (depending on NHS service) plus Bank Holidays (pro rata).
Recruitment process:
Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.
The closing date for applications is 26 May 2024. This date may be brought forward if there are a large number of applications, so please do not delay.
Short-listed candidates will be invited to take part in a telephone interview on 3 June 2024. Candidates who are successful in the telephone interview will be invited for a second, more formal interview.
Formal interviews will be held on 6 and 7 June 2024.
Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.
Person SpecificationQualifications
Essential
Experience
Essential
Covid-19 Vaccinations
Desirable
Personal Skills and Abilities
Essential
Other
Essential
