- To manage and provide strong and clear guidance to the team of coordinators reporting
- To lead the team of co-ordinators providing a variety both front line and back office
- To continually improve the teams' internal processes to ensure that the team deliver
- To make sure that all incoming work is monitored and allocated promptly. To ensure that
- To ensure that systems are maintained and up to date information is available to
- To provide a responsive point of contact for residents, internal stakeholders, external
- To effectively deal with enquires and complaints and promote high customer service
- To contribute to the development and delivery of effective office practices providing a
- To support the Legal Services Director in the collation and preparation of monthly,
- To administer the Director's internal Team Meetings and external networking group
- To be the team lead for working with the case management system including support
- Manage and support the team, leading by example to ensure excellent services are
- To manage, on a day to day basis,
- City & Guilds/CILEx Level 3 Diploma for Legal Secretaries
- Knowledge and/or experience of Leasehold/shared ownership and home owners
- An understanding of the legal aspects of leasehold law and regulations is desirable.
- Knowledge and/or experience of litigation processes and landlord & tenant legal
- Proven experience within a legal or related environment.
- Experience of leading teams, as well as service improvement would be desirable.
- Effective communications skills, both oral and written.
- Effective IT skills.
- Excellent organisational skills including the ability to manage time & tasks
- Good verbal and numerical reasoning skills including evaluating, judgement and
- Ability to deal with conflicting priorities.
- Ability to help prepare reports.
- Meticulous attention to detail and quality.
- Self-motivated with a flexible approach to work.
- A 'can do', proactive approach to problem solving.
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Senior Legal Services Officer - Croydon, Cambridgeshire, United Kingdom - Noble Recruiting
Description
Senior Legal Services OfficerCroydon/Farringdon - LONDON
HYBRID ROLE - Full time hours
Salary:
£18.19 per hour (weekly pay)
The Role:
Office based role during first 4 weeks . based either from Farringdon or Croydon offices or a mix of the two. Hybrid potentially available once operational in post.
Managing the dedicated coordinators responsible for providing administrative support to the transactions and the litigation sides of the team and the support coordinators delivering administrative support across the team.
Including monitoring work and ensuring service deliveryby the co-ordinators and cover in their absence. Dealing with a wide range of supporting tasks of clerical and administrative nature for the Director of Legal Services and the legal services
team generally and the external legal service providers.
The location.
You'll be based at one of our Client's London offices in either Farringdon or Croydon with the option for
working in a hybrid way when appropriate and as agreed with your manager.
What you'll be doing:
provide excellent customer service second to none in the sector.
service in line with satisfaction targets.
o dealing with all internal and external allocations, monitoring of inboxes,
preparation of court bundles.
time to time.
for the team as required.
minutes and action lists.
As a People Manager
including training, 1 to 1s, annual appraisals and addressing performance issues in
conjunction with the Head of Legal Services (Litigation) and Head of Legal Services
(Transactions).
Knowledge & Experience
delegating appropriately.
Important Notice:
Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website.
Application Status:
Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time
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