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Weekend Housekeeping Supervisor - Great Missenden, United Kingdom - Missenden Abbey
1 day ago
Description
Job Title: Weekend Housekeeping Supervisor
Company: Missenden Abbey Hotel
Location: Missenden Abbey, Great Missenden, Buckinghamshire, United Kingdom
Overview
Missenden Abbey Hotel is seeking a Weekend Housekeeping Supervisor to join our team. The Weekend Housekeeping Supervisor will be responsible for ensuring the cleanliness and tidiness of guest rooms and public areas during weekends. The ideal candidate will have previous experience in housekeeping management, excellent attention to detail, and strong leadership skills.
Responsibilities:
1. Supervision:
Oversee weekend housekeeping staff, providing guidance, training, and support as needed.
Assign daily tasks and responsibilities to housekeeping team members.
Monitor staff performance and ensure all tasks are completed efficiently and to the highest standards.
2. Quality Control:
Conduct regular inspections of guest rooms, bathrooms, and public areas to ensure cleanliness and compliance with hotel standards.
Address any deficiencies promptly and provide corrective action as necessary.
Maintain inventory of cleaning supplies and equipment, ensuring adequate levels are maintained at all times.
3. Guest Satisfaction:
Respond promptly to guest requests and complaints related to housekeeping.
Take appropriate action to resolve issues and ensure guest satisfaction.
Communicate effectively with other hotel departments to coordinate guest needs and requests.
4. Training and Development:
Train new housekeeping staff on hotel policies, procedures, and cleaning techniques.
Provide ongoing coaching and feedback to existing staff to promote continuous improvement.
Encourage teamwork and foster a positive work environment among housekeeping team members.
5. Safety and Compliance:
Ensure adherence to health and safety regulations and hotel policies at all times.
Maintain cleanliness and organization in housekeeping storage areas and equipment rooms.
Report any maintenance or safety issues to the appropriate department for resolution.
Requirements:
Previous experience in housekeeping or cleaning, with at least 1-2 years in a supervisory role preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Ability to work independently and as part of a team.
Flexibility to work weekends and holidays as needed.
Knowledge of health and safety regulations related to housekeeping operations.
Proficiency in basic computer applications such as MS Office and hotel management software is a plus.
Benefits:
Competitive salary based on experience.
Weekend differential pay.
Employee discounts on hotel services and amenities.
Opportunities for advancement within the company.
Training and development programs to enhance skills and career growth.
How to Apply:
Please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining the Missenden Abbey Hotel team. Applications can be sent via email to or through our online application portal on our website.
Missenden Abbey Hotel is an equal opportunity employer and welcomes applications from all qualified individuals. We thank all applicants for their interest, but only those selected for an interview will be contacted.