- Identify opportunities to resolve client impacting problems across Operations through collecting data, performing analysis, and shaping recommendations based on insights and trends.
- Collaborate with cross-functional teams across Worldpay to identify areas for process improvement, assist in business process redesign to support broader operational change.
- Support and own transformation project delivery, including: project scoping, business case design, managing stakeholders, co-ordination of delivery, benefit realisation and change management.
- Deliver overall CX improvement for the Enterprise clients, through optimising efficiency, and enhancing business processes and intelligence.
- Assist with preparation, review and presentation of communications.
- Work closely with partner functions and Operations leadership teams to influence and align key business decisions, handle inquiries, develop action plans, and align key business decisions with the segment's vision and strategy,
- Support other related duties by leveraging problem-solving and communication skills, as needed.
- Relevant bachelor's degree is required, post-graduate or MBA will be beneficial.
- Flexibility and ability to work in ambiguous situations.
- Strong analytical and problem-solving skills, with expertise in shaping analysis into clear requirements and recommendations.
- Excellent communication and presentation skills, with experience delivering analysis and recommendations to various stakeholders in the organisation, , executive, management, individual contributors, non-technical users.
- Ability to lead by example and translate the business priorities and objectives into actions.
- Ability to develop effective relationships internally at a variety of levels and work closely with a range of departments.
- Opportunities to develop and progress your career with PE-backed company.
- Competitive salary and benefits.
- Hybrid working environment.
- Inclusive and diverse team atmosphere.
- Professional and personal development.
-
Business Process Analyst
1 week ago
NOBUL RESOURCING SOLUTIONS LIMITED Manchester, United Kingdom**Business Process Analyst: Housing - Decarbonisation;** · Up to £600 per day DOE · Mission: To provide and administrate finance which encourages green investment and supports the Government's net-zero and clean growth goals · - If you are passionate about decarbonisation project ...
-
Analyst, Client Processing
1 week ago
eFinancialCareers Manchester, United Kingdom**Overview** · **Who we are**: · BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, ...
-
Process Analyst
4 days ago
Fitch Group Manchester, United KingdomThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, ...
-
Process Analyst
1 week ago
Fitch Ratings Manchester, United KingdomFitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market ...
-
Process Analyst
1 week ago
Fitch Solutions Manchester, United KingdomFitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market ...
-
Finance Systems and Processes Analyst
1 week ago
AQA Manchester, United KingdomFinance Systems and Processes Analyst · Permanent · Manchester: £34,500 - £39,600 · Guildford: £36,900 - £41,200 · Hybrid Working · Are you looking for an opportunity to shape business strategies by utilising your expertise in finance and payroll processes? · Here at AQA we're ke ...
-
Senior Commercial Process Control Analyst
1 week ago
Gazprom Energy Manchester, United Kingdom PermanentSEFE Marketing & Trading Limited (SM&T) is an integral part of the SEFE Group. Headquartered in London, SM&T is an agile multi-commodity trader and trading partner. With deep experience in derivatives, digital and analytics and ready for the opportunities arising from the energy ...
-
Senior Business Analyst
1 week ago
Recruit4staff (Wrexham) Ltd Manchester, United KingdomRecruit4staff is proud to be representing their client, a leading manufacturer in their search for a **Senior Business Analyst** to work remotely · **For the successful Senior Business Analyst our client is offering**: · i. Up to £54,400 per annum · ii. Days role, Monday - Friday ...
-
Operations Analyst
1 week ago
Blume Manchester, United Kingdom**Operations Analyst** · Didsbury, Greater Manchester (hybrid working) · **The Company** · Blume is one of the UK's leading customer acquisition specialists in the legal sector that is expanding rapidly across the UK, via both organic growth and M&A activity. · We have recently b ...
-
Automation Test Analyst
1 week ago
Matched Group Manchester, United Kingdom**Automation Test Analyst** · **Basic**: £40,000 - £60,000 + benefits · **Role**: Build and use automation test frameworks · **Location**: 4 days in the office (Manchester city centre or Cheshire location) · **WHY**? Private equity backed + fast growth + career progression · - Do ...
-
Test Analyst
1 week ago
Matched Group Manchester, United Kingdom**Test Analyst** · **Basic**: £40,000 - £55,000 + benefits · **Role**: Build and use automation test frameworks · **Location**: Hybrid - 4 days in the office (Manchester city centre or Cheshire location) · **WHY**? Private equity backed + fast growth + career progression · - Do y ...
-
Security Development Analyst
4 days ago
Erin Associates Manchester, United Kingdom Full timeSecurity Development Analyst – Fully Remote - £35-45k · Join a successful organisation as a Security Development Analyst. You'll review code, conduct security tests, and collaborate with key stakeholders within Software development. Candidates must be able to review code written ...
-
Business Analyst
1 week ago
Circle Recruitment Manchester, United KingdomBusiness Analyst - Law Firm - Manchester / Hybrid · Key Skills - BA, Business Analyst, Law Firm, Business Change, Business Change Analyst · My client is ranked within the top 40 law firms, with over 20 offices all over the UK and with a global presence. Due to some major transfor ...
-
New Advert
1 week ago
Adria Solutions Ltd Manchester, United KingdomImplementations Support Analyst · Our client based in South Manchester is currently looking for an Implementations Support Analyst. You will be supporting the Implementation Manager in day-to-day activities in addition to supporting API and Partner integrations.Supporting custome ...
-
Analytics Specialist
4 days ago
The Christie NHS Foundation Trust Manchester, United KingdomThis is an exciting new post offering the opportunity to lend your analytical mindset and innovative inspiration to the analytics function of our Christie Clinical Outcomes and Data Unit. · We are looking for an experienced analyst with a flair for looking for data insights and f ...
-
Senior Data Analyst
1 week ago
Prescient Recruitment Group Ltd Manchester, United KingdomWe have a fantastic opportunity for a **Senior Data Analyst**. · This client are going through HUGE growth plans in 2023 / 2024 doubling headcount next year · **Senior Data Analyst** will be responsible for **developing MI / BI reports**, dashboards, analytics, and predalytics in ...
-
Software Tester
1 week ago
Matched Group Manchester, United Kingdom**Software Tester** · **Basic**: £40,000 - £60,000 + benefits · **Role**: Build and use automation test frameworks · **Location**: 4 days in the office (Manchester city centre or Cheshire location) · **WHY**? Private equity backed + fast growth + career progression · - Do you hav ...
-
Laboratory Analyst
1 week ago
LiCa Scientific Ltd Greater Manchester, United Kingdom**Laboratory Analyst** · **Greater Manchester** · **c£22,000** · **Permanent** · We are working with a contract analysis company who are looking for a Laboratory Analyst to join their team in Greater Manchester. · **What you'll do**: · As a Lab Analyst you will: · - Process, calc ...
-
Business Analyst
1 week ago
Oliver James Manchester, United Kingdom**Business Analysts - Manchester** · We are looking for an experienced Business Analyst to join a London Stock Exchange listed organisation to be part of their leading platform team. · This organisation is currently developing their award-winning platform and you will be responsi ...
-
Revenue Analyst
2 days ago
MRK Associates Manchester, United Kingdom**Revenue Analyst** · We are pleased to be working exclusively with our PE backed client based in central Manchester, who are looking for a Revenue Analyst to join their team on a permanent basis, working a hybrid model. · This person will be a key commercial strategist in this o ...
Business Process Analyst - Manchester, United Kingdom - FIS
Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Business AdministrationTravel Percentage :
%The world of finance moves fast. At Worldpay, we're faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we'd like to know: Are you Worldpay?
About the team
As a Business Process Analyst II in Worldpay's Enterprise Operations Customer Experience Strategy and Planning Team, you will play a crucial role in driving transformation and strategic CX focused initiatives. Working in a small team, with a broad range of stakeholders, there will be autonomy and flexibility as the team works to enable Worldpay's Operations teams to execute on strategic objectives.
About the role
Excellent opportunity for an experienced Business Process Analyst to work directly with Operations leadership to drive transformation and operational excellence. The role will be focused primarily on identifying and executing initiatives to improve our Enterprise Customer Experience. This presents an exciting opportunity to assist shaping the direction and to provide high level support to achieve strategic priorities.
What you will be doing
What you will need
What we offer you
At Worldpay, we are as committed to growing our employees' careers as our own business.
#LI-BH1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
