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    Business Administrator Apprentice - Cardiff, United Kingdom - Serco

    Serco
    Serco Cardiff, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Title: Business Administrator Apprentice

    Location: Cardiff

    Working Week: hours per week, Monday – Friday, : – :

    Salary: £, per annum plus benefits & days annual leave

    Apprenticeship Qualification: L3 Business Admin

    Is this the right career for you?

    Here at Serco, we are looking for a Business Support Apprentice team to join us working within the team delivering the Restart Scheme. You'll provide administrative and organisational support to the team as well as providing support to Restart participants and the Employers they work with via telephone, email, and face to face.

    As our new Business Support Apprentice, you will be required to undertake a number of tasks within the department. This is the perfect opportunity for someone who has a willingness to learn and develop their administrative skills.

    Day to day you'll be involved in:

  • Co-supporting the Administrator on daily Admin tasks and covering reception where needed
  • Being a team player and working well with others
  • Excellent verbal communication and customer service skills

    • What you need to do the Apprenticeship?

    Essential

  • 5 GCSE (A-C)
  • Good IT skills with particular emphasis on MS Excel and MS Office software
  • Strong communication skills, both written and verbal
  • Excellent interpersonal skills, with the ability to work across a number of work streams
  • Confident to communicate through a variety of media with internal and external stakeholders
  • Use own initiative and work independently
  • Demonstrate a flexible approach to work

    • Desirable

  • Understanding of DWP/welfare to work market environment
  • Experience of working in a compliance environment ideally within the Employability sector
  • Experience of CRM based systems

    • What's in it for you?

    We are looking for someone with excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone-based customer service and will be able to input data at speed and with a high degree of accuracy.

  • Onsite learning is paid and completely transferable
  • Pension scheme
  • days annual leave
  • Health & Wellbeing Benefits
  • Opportunity to gain practical experience in a professional environment
  • Full training and support provided
  • A chance to work with a supportive and experienced team
  • A pathway to a potential career
  • Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more
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