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Sevenoaks

    Service Manager - Sevenoaks, Kent, United Kingdom - Look Ahead Care and Support

    Look Ahead Care and Support
    Look Ahead Care and Support Sevenoaks, Kent, United Kingdom

    1 week ago

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    Description

    We're looking for an experienced, compassionate and resilient Service Manager to join our Vine Court Road service in Sevenoaks, Kent.

    £00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
    Making you feel at home here means helping you thrive in every way. These aren't token gestures - we've thought long and hard about how best to support our team.

    After all, our people are doing something amazing:
    helping to transform lives every day.

    Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front-line staff.

    The ideal candidate will have management experience and be based in commuting distance to Sevenoaks, Kent. There is an expectation to be in service for this role.
    Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary

    This role will also hold an accountability for staff tracker updates/management for the patch and income management for wider contracts.

    Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
    Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
    Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
    Responsible for managing and allocating customers to support staff (casework management)
    For a full list of job requirements, please visit Look Ahead's website
    Ability to lead and motivate staff to deliver excellent services
    Is motivated towards excellence and improvement of personal performance with a can do attitude
    Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
    Experience of managing contracts and resources and delivering to budget and performance targets
    Experience of delivering to housing management performance targets
    Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
    Experience of successfully managing external partnerships to ensure successful delivery of services
    Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
    Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year.

    We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

    Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

    We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.

    We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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