- Welcoming new Homeowners and supporting them to settle into their apartments.
- Providing a professional front of house service and dealing all visitors in a friendly manner.
- Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.
- Working in collaboration with our partners and suppliers to ensure the smooth running of the estate
- Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.
- Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.
- Managing the development –gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment
- Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
- Ensuring that all Health and Safety requirements are adhered to.
- Excellent communication skills with a real "can do" attitude.
- Extensive experience in a professional customer service orientated position.
- A professional approach with high quality standards.
- Thrives in a busy a varied role, where every day will be different.
- Be resilient and can problem solve effectively.
- An awareness of basic Health and Safety will be a distinct advantage.
- A good level of computer literacy including Microsoft Word and Outlook.
- Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.
-
Housing Manager
2 weeks ago
Housing Plus Group Shrewsbury, Shropshire, United Kingdom44 per annum plus Essential Car User Allowance · Shrewsbury with hybrid working · 37 hours per week, permanent We have an exciting opportunity for a · 44 per annum plus Essential Car User Allowance Location: · Shrewsbury with hybrid working Hours: · 37 hours per week, perman ...
-
House Manager
1 week ago
McCarthy Stone Shrewsbury, United KingdomDo you take pride in delivering excellent customer service? · Do you get satisfaction from a role that involves multi-tasking and finding solutions? · Do you enjoy organising and facilitating social events? · McCarthy Stone is the leading UK's retirement living providers. We are ...
-
Housing Assistant
1 week ago
Shropshire Council Shrewsbury, United Kingdom**Team Name** · Neighbourhoods (North) · **DBS Required** · No · **Contract Type** · Permanent · **End Date (if FTC or Temp)** · 37.00 · **Weeks Per Year** · 52.14 · **Hours Per Week** · 37 · **Grade** · STaR NJC Grade 6 · **Actual Salary** · £22,369 SCP 7-11 · **Location/Work ba ...
-
Shropshire Council Shrewsbury, United Kingdom**Team Name** · Finance · **DBS Required** · No · **Contract Type** · Permanent · **Weeks Per Year** · 52.14 · **Hours Per Week** · 37 · **Grade** · STaR NJC Grade 6 · **Actual Salary** · £24,294 · **Location/Work base** · Mount McKinley Building · **Location Address** · Shrewsbu ...
-
Estates Officer- Star Housing
3 days ago
Shropshire Council Shrewsbury, United Kingdom**Team Name** · Asset Management · **DBS Required** · No · **Contract Type** · Permanent · **Weeks Per Year** · 52.14 · **Hours Per Week** · 37 · **Grade** · STaR NJC Principal Officer Grade 3 · **Actual Salary** · £37,336 · **Location/Work base** · Mount McKinley Building · **Lo ...
-
Senior Housing Officer
3 days ago
Connexus Shrewsbury, United KingdomThis is an exciting opportunity to join a dynamic team within our Housing Management Service across Shropshire. · Working closely alongside the Housing Officers and the Area Housing Manager you will have extensive knowledge of legal action regarding anti-social behaviour and rent ...
-
Front of House/ Server
3 days ago
Moli Tea House Shrewsbury, United KingdomMoli is a Chinese Tea House and dim sum restaurant, based in the popular and vibrate Shrewsbury Market Hall. We offer a warm and friendly service and a true experience of Asian food and drink. We serve authentic, hand-made Chinese dumplings, Asian street food, Chinese tea, wine a ...
-
Fm Cleaner
1 day ago
Housing Plus Group Shrewsbury, United KingdomJob Title: · **FM Cleaner** · **Salary**: · **£23,920.00 per annum** · **Location**: · **Shrewsbury** · Hours: · **40 hours per week, permanent** · We currently have a great opportunity for a **FM Cleaner** to join our in-house Construction Company, Property Plus on a permanent b ...
-
Events Co-ordinator
1 week ago
SHREWSBURY SCHOOL Shrewsbury, United KingdomEVENTS CO-ORDINATOR · Full time, temporary to cover a period of maternity leave · Shrewsbury School is a leading co-educational independent school. It has 810 pupils aged 13-18, accommodated in 11 boarding houses and 2-day houses, and is set within an idyllic campus. The School h ...
-
Research Quality
3 days ago
Shropshire Council Shrewsbury, United Kingdom**Team Name** · Finance & Resources · **DBS Required** · No · **Contract Type** · Permanent · **Weeks Per Year** · 52.14 · **Hours Per Week** · 37 · **Grade** · STaR NJC Grade 8-9 · **Actual Salary** · £27,344 · **Location/Work base** · Shropshire Towns and Rural Housing · **Loca ...
-
Front of House Supervisor
1 week ago
Whitbread Shropshire, United Kingdom**Front of House Supervisor** · **RESTAURANT NAME: Three Fish Beefeater · LOCATION: Newport (TF10 9BY) · HOURS: 35 hours a week · SALARY: Up to £11.90 per hour** · **At Beefeater, we do our restaurant jobs differently. Award-winning training. All the support you need. And brillia ...
-
Casual Front of House Security Steward
1 week ago
Shropshire Council Shrewsbury, United Kingdom**Team Name** · Theatre Severn · **DBS Required** · No · **Contract Type** · Casual · **Weeks Per Year** · 52.14 · **Hours Per Week** · 0 · **Grade** · NJC Grade 6 · **Actual Salary** · £12.80 per hour · **Location/Work base** · Theatre Severn · **Location Address** · Frankwell Q ...
-
Personal Adviser
1 day ago
iWork Recruitment Limited Shrewsbury, United KingdomContract to start until with a possible extension. · **Purpose of Post** · This post is accountable to the Service Manager for Looked After Children and Leaving Care, and will be supervised by the Leaving Care Team Manager. · The personal Adviser will hold a case load, ensuring t ...
-
Head of Facilities
4 hours ago
Catch 22 Shropshire, United KingdomOur client, an established private care provider, is recruiting a Head of Facilities Management to join the senior leadership team in delivering the very best experience for residents living in a small group of unique and ornate buildings. · This is a busy but extremely rewarding ...
-
Domestic Abuse Support Officer
1 week ago
Connexus Shrewsbury, United KingdomYou'll be joining Shropshire Domestic Abuse Service (SDAS) providing accommodation and outreach support to families and individuals across the County of Shropshire who are or who have experienced domestic abuse. SDAS is part of a wider team providing a wide range of excellent sup ...
-
Front of House Supervisor
1 day ago
Whitbread Shropshire, United Kingdom**Front of House Supervisor** · **RESTAURANT NAME: Clock Tower Brewers Fayre · LOCATION: Telford (TF2 8JY) · HOURS: 35 hours per week (must be fully flexible) · SALARY: Up to £11.90 per hour** · **At Brewers Fayre, we do our restaurant jobs differently. Award-winning training. Al ...
-
Front of House Supervisor
1 week ago
Whitbread Shropshire, United Kingdom**Front of House Supervisor** · **RESTAURANT NAME: Clock Tower Brewers Fayre · LOCATION: Telford (TF2 8JY) · HOURS: 30 hours per week · SALARY: Up to £11.90 per hour** · **At Brewers Fayre, we do our restaurant jobs differently. Award-winning training. All the support you need. A ...
-
Front of House Supervisor
4 hours ago
Whitbread Shropshire, United Kingdom**Front of House Supervisor** · **RESTAURANT NAME: Euston Way Beefeater · LOCATION: Telford (TF3 4LY) · HOURS: 30 hours per week (must be fully flexible) · SALARY: Up to £11.90 per hour** · **At Beefeater, we do our restaurant jobs differently. Award-winning training. All the sup ...
-
Internal Mpft Applicants Only Rough Sleepers
5 days ago
Midlands Partnership NHS Foundation Trust Shrewsbury, United KingdomThe post holder will provide expert clinical knowledge and interventions, advice, support and to the rough sleeper task force. To undertake rapid assessment and support to adults 18+ who are homeless or rough sleeping. To provide specialist mental health assessment and support to ...
-
Front of House Supervisor
4 hours ago
Whitbread Inns Shrewsbury, United KingdomWe're currently recruiting in our The Bridgewater Arms Whitbread Inns. Working 20 hours per week, paying up to £11.90 per hour · **Front of House Supervisor** · **RESTAURANT NAME: The Bridgewater Arms Whitbread Inns** · **LOCATION: Shrewsbury (SY4 3DS)** · **HOURS: 20 hours per w ...
House Manager - Shrewsbury, United Kingdom - McCarthy and Stone
Description
Do you take pride in delivering excellent customer service?
Do you get satisfaction from a role that involves multi-tasking and finding solutions?
Do you enjoy organising and facilitating social events?
McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Summerfield Place, Shrewsbury, Shropshire.
Hours: 25 hours per week Monday to Friday, working throughout the year.
Salary : £25, .41 FTE- ACTUAL £17, .42 PA plus benefits
Benefits:
Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets.
About the Role of a House Manager
We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles.
Some of the House Manager duties within this role include:
The successful candidate will have the following key competencies:
As part of McCarthy & Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more.
Could this role be the perfect job for you?
