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Ferndown

    Commercial Account Handler - Ferndown, United Kingdom - Team Jobs

    Team Jobs
    Team Jobs Ferndown, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    TeamJobs is delighted to be recruiting for a Commercial Account Handler for an Independent Insurance broker based in Ferndown. The Account Handler will work within the commercial department dealing with a portfolio of clients and assisting Account Executives with all aspects of customers insurance requirements.

    £25,000 - £35,000 DOE + Bonus Scheme

    Monday to Friday

    Permanent

    25 Days Holiday - Plus Bank holidays

    Company Pension Scheme

    20 "Work from home day"

    Responsibilities:

    • To negotiate excellent policy terms on behalf of our clients using risk registers, gap analysis and professional presentations to Insurers.
    • To work on all aspects of account management and service to clients, ensuring the clients needs are identified and met in line with agreed service standards.
    • To manage all day-to-day queries, mid-term adjustments, renewals, and new business within agreed service standards.
    • Managing workloads and prioritising work to ensure that both the business and the client's needs are met in a timely and accurate manner.
    • Assisting the claims department with their duties and responsibilities when required
    • To support the business in achieving our aims by way of Key Performance Indicators and service level agreements
    • To maintain customer records accurately and securely, in accordance with firm's own record keeping requirements and following data protection rules.

    What require from you:

    • At least 2 years experience working within the insurance industry
    • Excellent communication skills, both verbally and written.
    • Able to work on your own and as part of a team.
    • Strong negotiation skills, integrity, and a desire to provide outstanding customer service.
    • Cert CII qualified or working towards this level - full support will be given if required.

    INDCP

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