Facilities Helpdesk Administrator - London, United Kingdom - paretofm

paretofm
paretofm
Verified Company
London, United Kingdom

5 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Helpdesk Administrator

Salary:
£28,000


Location:
Central London - SW1A


Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Central London.


Responsibilities to include but not limited to:

  • Actively monitoring open jobs including chasing engineers for updates and allocating jobs to engineers;
  • Raising purchasing orders for engineers and other team members as required;
  • Allocating PPM tasks to engineers;
  • Scanning compliance documentation (inhouse and subcontractor);
  • Reviewing documentation and raising any issues to either the Technical Site Managers or Contractor Compliance Manager;
  • Monitoring up and coming inspections and coordinating dates with subcontractors and Technical site Managers;
  • Following up with subcontractors paperwork/certificates in relation to completed inspections;
  • Raising remedial actions following inspections;
  • Assisting the Technical site Managers with the raising of quotes as required;
  • Logging monthly overtime for approval by the Account Director;
  • Assessing completeness and appropriateness of subcontractor RAMS
  • Supervising subcontractors ensuring all H&S rules are adhered to
  • Completing spot audits on subcontractors to ensure they are working with site rules
  • Completing spot audits on the Pareto engineers to ensure they are working to site rules
  • Completing regular audits on Pareto engineer risk assessments for completeness
  • Monitoring and ensuring engineer training records are up to date

Key Requirements:


  • Previous administrative experience desirable
  • Previous helpdesk experience is desirable
  • Previous experience overseeing contractors required
  • Demonstrate strong administration skills
  • Strong IT skills including Microsoft Office
  • Attention to detail

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