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    Inclusion Officer - London, United Kingdom - McDonald's Corporation

    McDonald's Corporation
    McDonald's Corporation London, United Kingdom

    Found in: Jooble UK O C2 - 6 days ago

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    Description

    McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries.

    It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

    McDonald's UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company.

    Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

    McDonald's buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements.

    McDonald's is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald's more exciting than ever
    We're a people business just as much as we are a restaurant business.

    We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.

    Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.
    Company Vision and Culture

    Our Global vision is to build a better McDonald's and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

    McDonald's is defined by its culture.

    They influence the decisions we make, how we treat one another and how we show up as a brand to the world.


    Serve:
    We put our customers and our people first

    Inclusion:
    We open our doors to everyone

    Community:
    We are good neighbours
    Hybrid Working

    This role is based in our East Finchley office working 3 days in the office and 2 days remotely.

    The Software Asset Management Officer oversees the entire lifecycle management of software within our corporate and restaurant environments.

    This includes developing and implementing patching strategies, ensuring a comprehensive understanding of the software lifecycle, and maintaining all software by applying necessary patches.

    The role involves documenting and communicating Franchisee investments related to software each year, well in advance of the following year's investment cycles.

    Additionally, the officer is responsible for the administration and management of system tools.

    The Software Asset Management Officer will operate as part of Asset and Configuration Management team within the Running Great Restaurant Technology function and will support the wider Technology and Change function.

    The role will also work closely with counterparts in other Leading International Operating Markets (LIOM) as well as the market Deployment team to ensure the timely deployment and testing of required patches and new images.

    Deployment & Testing
    Cybersecurity & Data
    Supplier Management
    Change Management

    Lifecycle Planning and Implementation:
    ~ Accountable for establishing the strategy, plans, and implementation for lifecycle planning and software asset management across the UK&I restaurant and corporate estate.

    Provide Franchisees with an annual investment programme encompassing all software components in restaurants, ensuring clear communication and planning for the following year's investment cycles.

    OS and

    Firmware Patch Deployment:
    ~ Develop and maintain an ongoing plan for the deployment of operating system (OS) and firmware patches to ensure optimal performance and security of restaurants within the estate.

    Support the Cyber Security team by maintaining and executing plans for the smooth deployment of security patches, contributing to the overall security posture of the organisation.

    Configuration of Images for

    New Hardware:
    ~ Accountable for the configuration of images for new hardware versions, ensuring seamless integration and functionality within the technology landscape.


    Vendor Management Collaboration:
    ~ Work collaboratively with senior management and vendor management functions to review technology resources (software), expenses, and software license agreements, ensuring efficient resource utilisation.


    Software System Requirements:
    ~ Establish and maintain procedures for determining software system requirements, contributing to the effective planning and acquisition of software assets.


    Procurement and Legal Support:
    ~ Assist procurement, financial, and legal departments in analysing budgets, proposals, and vendor contracts for the acquisition, monitoring, and compliance of software assets.

    Oversee the development and maintenance of a tracking system for all software assets, ensuring an accurate inventory and accounting of all assets and their components.

    Establish a linkage with budgeting and procurement processes to track asset acquisition, utilisation, and retirement, providing insights into the financial aspects of software asset management.

    Strong planning and organisational skills.

    Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
    Demonstrated competency of Information Technology contract administration, purchasing, or procurement.
    Expertise with Software Asset Management and licensing models.
    Familiarity with asset management software (CMDB) and/or inventory tracking systems.
    An understanding of software licensing models and frameworks.
    ServiceNow System Administrator Certified
    CSAM or other software asset management related certification
    ITIL 3 or 4 Foundation

    We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers.

    Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

    These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

    We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.

    "
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