- Crowborough Hub, supporting Uckfield, Haywards Heath and Burgess Hill. Travel between locations will be required.
- career progression
- contributory pension scheme (LGPS)
- generous annual leave allowance
- discounts for everyday spend
- generous and supportive parental leave
- financial and mental wellbeing guidance and support Diversity Statement
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Community Policing Officer - Crowborough, East Sussex, United Kingdom - Sussex Police
Description
Status - Full TimeContract Type - Permanent
Shift Allowance - Yes
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
We really welcome your interest in joining our Police Force.It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.
As a Police Enquiry Officer, you will perform a role on our policing front line, helping members of the public across Sussex reporting incident and crimes.
We aim to respond to each contact in a timely way and contribute to making our communities feel safe, by inspiring trust and confidence in the Police.
As a Police Enquiry Officer you must be able to multitask.You may be dealing with a member of the public face to face with their enquiry one minute, and the next you may be speaking to someone on the phone or via email.
You will also be using various computer systems. You will be employed on a mobile contract.This means you will have a base station, but you will be required to travel and work from other Police Stations within the hub.
This requires you to be flexible, this can happen at short notice where your shift time and location may be changed.
The location for the Police Enquiry officer post will be at:FOLLOWING ON FROM YOUR INITIAL TRAINING YOU WILL CONTINUE WITH ON THE JOB TRAINING WITH A COACH, WITHIN YOUR DEDICATED OR NEIGHBOURING HUB.
SHIFT PATTERNS
STAFF WOULD BE EXPECTED TO WORK A ROTATING SHIFT PATTERN BETWEEN MONDAY AND SATURDAY THIS DOES NOT INCLUDE ANY PUBLIC OR BANK HOLIDAYS).
To act as the primary point of contact to all visitors to the Police station. To act as a conduit between Police Officers and the public.
To provide a proactive, customer focused service to all enquiries made via the Front Officer whether in person, by phone or online in a compassionate and highly professional manner in accordance with the Sussex Police Policing Strategy and the Victim Code.
GCSE or equivalent in Maths and EnglishLevel of confidence in using standard IT packages, systems and/or databases to fulfil role requirements.
Demonstrate Personal Responsibility, planning own work with the ability to work with minimal supervision.
We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about part time working.
It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us to deliver a better policing service.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work.
We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities.Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious belief, we would love to hear from you.
