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    Customer Focus Manager - United Kingdom - Qargo TMS

    Qargo TMS
    Qargo TMS United Kingdom

    2 weeks ago

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    Description
    Qargo is a tech start-up with teams based out of London and Ghent. We're on a mission to transform the logistics industry by making it more efficient, profitable, and sustainable.

    We are building the most user-friendly and intuitive Transport Management System (TMS) on the market that automates administrative processes and optimizes planning.

    To achieve our mission and support our growth, we're looking for an additional colleague to join our support and onboarding team.

    As a Customer Onboarding Manager, you will play a crucial role in facilitating the implementation process for new customers in the UK, with a primary focus on the North.

    This dynamic position offers the flexibility to work remotely from home, while also requiring extensive travel across the country to personally visit customers on a weekly basis.

    Guide our customers through the onboarding process and make sure that they experience a smooth implementation of our software.

    Be the first point of contact when our client needs support and you'll check in with them regularly.

    Assist in the pre-sales phase by analyzing potential client's needs and providing technical support to our business development team during demos.

    You'll travel across the UK regularly, with a specific focus on the North of the UK.

    You are customer obsessed and you always strive for the best customer experience.
    You are fluent in English.

    A competitive salary package


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