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Chester-le-Street

    Medical Receptionist - Chester-le-Street, United Kingdom - Cestria Health Centre

    Cestria Health Centre
    Cestria Health Centre Chester-le-Street, United Kingdom

    1 day ago

    Default job background
    Permanent
    Description

    Job summary

    We are an Outstanding rated GP practice in Chester le Street looking to expand our friendly and efficient reception team. The right candidate will be enthusiastic, pleasant and professional, and be good with people. You will be working alongside experienced colleagues and the post is open to both new starters and old hands. You will learn new skills and every day is different, combining telephone, face to face contact and using the computer systems. Teamwork is very important and you will be central to the smooth running of the practice, which will in turn support you.

    We are looking for someone for Mon, Wed, Thurs and Fri working pattern - full time hours

    Competitive Salary, NHS Pension, 5 weeks annual leave pro rata, uniform provided

    Main duties of the job

    The job of a GP receptionist is very diverse, but can be summarised as:

    Helping patients in person and on the phone with appointments, queries and prescription requests

    Using the patients computer record and other systems to communicate and accurately input and extract information

    Being a central point of contact helping coordinate and integrate good health care delivery by the Team. This includes Doctors and Nurse Practitioners, Nurse Department, Secretaries and Admin, and outside groups such as District Nurses, nursing homes and hospitals.

    Using some specific systems such as Care Navigation to help patients (training available), dealing with tasks allocated to Reception, registering new patients and collecting basic information from them, and lots more

    One of the key elements is being a good colleague and team member, helping each other and the patients. Experience using GP computer software before (including SystmOne) is preferred but not essential. Training would be available for any unfamiliar aspects of the job. Being a GP receptionist can be busy, even challenging sometimes, but it is always rewarding. Being able to multitask is a definite advantage

    About us

    We are a long-established practice based in the small market town of Chester le Street. We have a growing patient population, currently 12,700. We have a sister practice in Coxhoe with 6,900 patients. Cross-site working is possible. We have our own car park and staff kitchen and common room. There are 8 GP partners and several salaried doctors and Nurse Practitioners. Our organisation employs around 50 people and our Partner-Practice Manager is Denise Minnis. We look forward to welcoming you to the team

    Job description

    Job responsibilities

    The job of a GP receptionist is very diverse, but can be summarised as:

    Helping patients in person and on the phone with appointments, queries and prescription requests

    Using the patients computer record and other systems to communicate and accurately input and extract information

    Being a central point of contact helping coordinate and integrate good health care delivery by the Team. This includes Doctors and Nurse Practitioners, Nurse Department, Secretaries and Admin, and outside groups such as District Nurses, nursing homes and hospitals.

    Using some specific systems such as Care Navigation to help patients (training available), dealing with tasks allocated to Reception, registering new patients and collecting basic information from them, and lots more

    One of the key elements is being a good colleague and team member, helping each other and the patients. Experience using GP computer software before (including SystmOne) is preferred but not essential. Training would be available for any unfamiliar aspects of the job. Being a GP receptionist can be busy, even challenging sometimes, but it is always rewarding. Being able to multitask is a definite advantage

    Person Specification

    Experience

    Desirable

  • Experience of working within primary care
  • Experience of working in GP Practice
  • Experience working with S1 clinical system
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