- Commission based on Renewals and/or Maintenance KPI's
- 28 days annual leave + Bank Holidays
- Holiday entitlement increases by a day per year of employment.
- Workplace Pension
- Oversee the management of residential property portfolios.
- Conduct property inspections and ensure maintenance issues are addressed.
- Liaise with contractors, suppliers, and building surveyors as necessary.
- Maintain accurate data on the property management system.
- Ensure timely and accurate raising of rent demands.
- Prepare and issue client reports in accordance with agreed timescales.
- Adhere to relevant legislative requirements and industry standards.
- Monitor and manage rent and service charge collections.
- Facilitate the transition of properties in and out of management.
- Prepare and review service charge budgets.
- Conduct year-end reconciliations in line with industry guidelines.
- Uphold company standards and requirements in all work activities.
- 3 years minimum experience as a Residential Property Manager.
- Ideally hold an ARLA Property Mark qualification.
- Ideally knowledgeable and proficient with Alto software.
- Strong organisational skills for managing multiple properties efficiently.
- Excellent communication abilities for liaising with tenants, landlords, and contractors
- Attention to detail to ensure accurate record-keeping and compliance with regulations.
- Problem-solving skills to address maintenance issues and resolve tenant disputes effectively.
- Financial acumen for managing budgets, rent collections, and service charge reconciliations.
- Customer service orientation to provide prompt and satisfactory responses to tenant inquiries and concerns.
- Adaptability to handle unexpected challenges and changing priorities in a dynamic property management environment.
- 5 Days Per Week
- Monday – Friday: 9am – 6pm
- 1 or 2 Saturdays p/m on rotation (Lieu Day given during the week)
- Saturdays: 9:30am – 3:30pm
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Property Manager - Hertford, United Kingdom - Bolt-On Recruitment
Description
BenefitsJoin an esteemed real estate agency, centrally located in Hertford holding an impressive market share of the local area. With a commitment to excellence, they offer a fresh approach to property services. The dedicated team provides warm, professional assistance tailored to anyone's needs. Whether buying, selling, or renting, they ensure a seamless experience. Countless customers trust them for expert guidance and personalised attention – making them a key player in the Hertfordshire area.
A Day in The Life
Your role will revolve around overseeing residential properties, conducting inspections, and promptly addressing maintenance needs like raising rent demands and preparing client reports while ensuring compliance with legal requirements. You'll facilitate property transitions, insurance data for renewals, and seek opportunities to enhance client satisfaction. With proactive problem-solving and effective communication, you'll maintain high standards in property management operations.
Responsibilities