Call Centre Agent late shift - Reading, Berkshire, United Kingdom - Office Angels

Office Angels Reading, Berkshire, United Kingdom

2 weeks ago

Full time

Description

Office Angels are currently recruiting for a Claims Contact Centre Agent for our client based in Reading.

Role:
Claims Contact Centre Agent

Salary:
£22,000 to £23,500 per annum depending on experience

Hours: 35 hours per week, shifts

(Early Shift - 8am until 4pm/Mid Shift - 10am until 6pm/Late Shift - 12pm until 8pm)

Competitive salary of up to £23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance
Basic health insurance cover (upgrade option available after probation period)
Hybrid working (Once training is complete)
Free bus pass for you and your family upon joining
25 days annual leave + bank holidays
Discounts on high street brands, supermarkets, holidays, and cinema tickets
Discounted train travel for you and your family after 6 months of service
Cycle to work scheme
Shares scheme
Generous pension scheme
Employee Assistance Programme - 24/7 mental health supportAbout Our Client:

Our client is a leading insurance company in the transportation industry.

They are committed to delivering excellent customer service and are on the lookout for a confident communicator with exceptional customer service skills to join their team.

As a Claims Contact Centre Agent, your main responsibility will be managing new event notifications or insurance claims reported to the transportation claims call centre.

You will handle inbound and outbound calls, ensuring efficient and effective communication with customers while providing excellent customer service. Additionally, you will be responsible for completing administrative tasks to assist in the investigation and payment of successful claims.

This is a full-time role based in Reading, working 35 hours per week on a shift basis (early, mid, and late shifts).

The organisation prioritises the flexibility of working from home, so hybrid working arrangements will be introduced once you are fully trained.

Handle new telephone notifications in accordance with standard operating procedures and key performance indicators.
Provide world-class customer service while consistently handling inbound and outbound calls.
Plan and manage your workload to ensure maximum quality and efficiency.
Ensure operational excellence by adhering to best practises in claims and administrative processes.
Be vigilant in detecting potentially fraudulent claims.
Assist with other tasks and projects as requested.
Excellent telephone manner and customer service skills.
Computer literacy.

If you are a confident communicator with excellent customer service skills and enjoy working in a dynamic environment, we would love to hear from you.

Join our client's team and enjoy the perks of a competitive salary, hybrid working, and various employee benefits. Office Angels is an employment consultancy. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Late Shift Packer

3 weeks ago

Source4 Personnel Solutions Theale, United Kingdom

Due to expansion our client is looking for a late shift packer to work in there fun and energetic warehouse to carry out work as required picking and pack goods ready for daily dispatch. With room for progression and excellent benefits they are looking forsomeone who is self-moti ...
Electronic Assembler-late Shift

1 week ago

Proactive Technical Recruitment Reading, United Kingdom

**Electronic Assembler** · **Reading location (RG2) · - Permanent Role** · **£11 -£14 per hour · - Late Shift** · **Our customers are in the middle of a large growth period and have various projects in which they require a wide range of skill sets of assemblers · - Mechanical, el ...
Late Shift

3 days ago

Supreme Recruitment Hounslow, United Kingdom

LATE SHIFT - LABOURER / DRIVER - Hounslow · MONDAY TO FRIDAY · SOME WEEKENDS · 2PM PM · WOULD SUIT SOMEONE WHOM WOULD LIKE LATE SHIFTS · We are seeking 3.5 Drivers with good experience IMMEDIATE START · THIS IS 80 PERCENT PHYSICAL 20 PERCENT DRIVING · This role is physical as wel ...
Late Shift Plumber

1 week ago

Go 2 Gas Solutions Ltd Harrow, United Kingdom

Go 2 Gas Solutions Ltd are an emergency call out service working with insurance companies covering home emergency breakdowns. As we continue to grow and take on new contracts, we are looking to increase our team of Plumbers. · Our Service and Parts teams based at our office in Mi ...
Inspection - Late Shift

2 weeks ago

NOTE Windsor Ltd Windsor, United Kingdom

**Inspection - Late Shift** · **Job Description / Person Specification** · **Reporting to**: Late Shift SMD Supervisor · **Remuneration**: £27.7K to £33.9K per annum _*Inclusive of 30% shift premium & dependent on experience_ · **Normal working hours**: 37hrs / week · Mon - Thurs ...
Late Shift Administrator

3 days ago

C&C Group Park Royal, United Kingdom

**Department / Function**: · Logistics / Supply Chain · **Location**: · Park Royal and then Orbital West · **Contract Type**: · Permanent · **Working Pattern**: · Full-time · **What you'll get up to** · We are currently looking for a Warehouse Administrator to join the friendly d ...
Late Shift Warehouse Operative

2 weeks ago

Freightserve recruitment Feltham, United Kingdom

Freightserve are looking to recruit a Late shift Warehouse Operative. The company are a well established Freight Forwarder based in the Feltham, Middlesex area. · **Job Description**: · - Ensuring that all goods that are loaded or unloaded match the relevant paperwork · - Taking ...
Stores Person Late Shift

2 weeks ago

Surface Technology International Hook, United Kingdom

**BE PART OF SOMETHING EXCITING** We are part of Emerging Technology and Internet of Things, and we would love for you to be part of this for future generations to come · We are a specialist Contract Electronics Manufacturer, serving world-class customers in high-reliability indu ...
Late Shift Production Shift Supervisor

4 days ago

Silven Recruitment Limited Park Royal, United Kingdom

**Late Shift Production Shift Supervisor** · Located in Park Royal, London, our client, a leading company in the food manufacturing industry, is seeking a dynamic individual to join their team as a Late Shift Production Shift Supervisor. This position offers a competitive salary ...
Late Shift Import Clerk

3 weeks ago

Freightserve recruitment Feltham, United Kingdom

Freightserve recruitment are looking for an experienced Import person for a well established niche sector Freight Forwarder based in the Feltham, Middlesex area to work Monday - Friday 3pm pm). · **Job Description**: · - Import duties · - Handling shipments from start to finish · ...
Late Shift Assembly Operator

2 weeks ago

Owen Greenings & Mumford Oxfordshire, United Kingdom

**Reporting To**:Assembly Supervisor · **Overall Purpose** · To ensure that components produced at your station are to the acceptable quality standard as set by the customer and OGM, and your output targets are achieved. · **Principal Accountabilities** · - Undertake production a ...
Late Shift Operations Agent

3 weeks ago

Menzies Aviation West Drayton, United Kingdom

About AMI · AMI has been at the forefront of the wholesale air freight market since 1976. Developing innovative cargo products · and using the latest technologies to create market-leading products and services for our customers: · At AMI, we have a simple vision: to be the wholes ...
Warehouse Administrator Late Shift

1 week ago

C&C Group Heston, United Kingdom

**Department / Function**: · Logistics / Supply Chain · **Location**: · Heston · **Contract Type**: · Permanent · **Working Pattern**: · Full-time · **What you'll get up to** · We are currently looking for a Warehouse Administrator to join the friendly depot team. This is a varie ...
Late/early Shift Laundry Assistant

2 weeks ago

Whytes Laundry Ltd Aldershot, United Kingdom

We are a small family laundry looking for 2 temporary staff members to join our friendly team. · Our hours of operation are between 0500 and 2200. For these positions the shifts are either early 0500 start or late 1800. · The role consists of the following · Sorting dirty laundry ...
Customer Assistant-late Evening Shift

2 weeks ago

Marks & Spencer Walton-on-Thames, United Kingdom

Customer Assistant late evening shift · - 20.5 hour per week · work pattern · mon 12-17 · wed · fri · sat · **Purpose** · - To deliver a great shopping experience for their customers, putting customers before task every time · - Champion new ways of working within stores throu ...
Early Shift/late Shift/night Shift Assembly Operator

1 week ago

OGM Ltd. Kidlington, United Kingdom

**Job Title**: Assembly Operator · **Reporting To**: Assembly Supervisor · **Overall Purpose**: · To ensure that components produced at your station are to the acceptable quality standard as set by the customer and OGM, and your output targets are achieved. · Principal Responsibi ...
Customer Assistant-late Evening Shift

2 weeks ago

Marks & Spencer Teddington, United Kingdom

**Purpose** · - To deliver a great shopping experience for their customers, putting customers before task every time · - Champion new ways of working within stores through an open mindset and positive attitude · - Complete tasks and processes that deliver 'best in town' standards ...
Warehouse Late Shift Team Leader

3 days ago

C&C Group Park Royal, United Kingdom

**Department / Function**: · Logistics / Supply Chain · **Location**: · Park Royal and then Orbital West · **Contract Type**: · Permanent · **Working Pattern**: · Full-time · **As the UK's biggest drinks supplier, our depot warehouses are incredibly busy places - which is why we ...
Customer Assistant-2- Late Night Shift

3 weeks ago

Marks & Spencer Twickenham, United Kingdom

Customer Assistant late night shift in Twickenham · 15.5 hours per week, two weeks roster · Work pattern · wk 2 thur 18-22 Fri 14-22 sat w.c 18th June) · wk 1 Tue, Wed 18-22 Thur · **Purpose** · - To deliver a great shopping experience for their customers, putting customers befo ...
Late Shift Medical Laboratory Assistant, Sample

1 week ago

Health Services Laboratories (HSL) Southall, United Kingdom

From £29,370.60 DOE · **_About us:_** · - The Doctors Laboratory (TDL) is the largest and most successful independent pathology organisation in the UK._ · - Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our cor ...