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Service Coordinator
2 weeks ago
Catering Equipment Solutions Peterborough Ltd Orton Longueville, United Kingdom**About us** · At Catering Equipment Solutions (Peterborough) Ltd, our customer base is incredibly diverse, ranging from small local schools and care homes to prestigious fine dining restaurants and luxury hotels. Join our close-knit team, where you'll find a friendly environment ...
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Nights Service Coordinator
2 weeks ago
CDS LABOUR Peterborough, United KingdomWe are currently looking for a Service Coordinator to work at our Peterborough branch. · As a Service Coordinator, you will act as the primary point of contact for our temporary workers. · Key duties and responsibilities include but are not limited to: · - working alongside Resou ...
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Product & Services Coordinator
3 weeks ago
CITB Peterborough, United KingdomDetails · **Role Purpose**: · The Product and Services Coordinator (Careers) role is accountable for assisting a Product Manager in the end-to-end delivery of CITB products or services, for which they will be a product expert. The role holder will work with colleagues across a nu ...
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Customer Service Coordinator
2 weeks ago
Lanesra Technical Recruitment Ltd Peterborough, United KingdomPosition**:Customer Service Coordinator** · Location**:Cambridgeshire with hybrid working** · Salary**:£25,000 (DOE), Plus Excellent Benefits Package** · **The Role**: · Our client is a large engineering company who are working within a joint venture who are delivering Anglian Wa ...
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Product & Services Coordinator
2 weeks ago
CITB Peterborough, United KingdomDetails · **Job Title: Product & Services Co-ordinator** · **Salary Range: £27,166 - £35,057** · **Location: CITB **Peterborough** · **Role Purpose**: · The Product and Services Coordinator (Careers) role is accountable for assisting a Product Manager in the end-to-end delivery o ...
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Customer Service Coordinator
6 days ago
Anne Corder Recruitment Peterborough, United KingdomWe are looking for a Customer Service Coordinator, to join our Peterborough based client, working in a really busy customer support team. · It is hybrid working 2 days in the office and 3 from home. · Hours of work: 8:45-17:00 Monday-Thursday, 08:45-16:45 Fridays. · In addition, ...
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Service Line Coordinator
2 weeks ago
Rolton Group Limited Peterborough, United KingdomRolton Group is an established, award-winning, professional multi-disciplinary engineering practice with a passion for excellence, innovation and environmental sustainability for construction projects to a broad and diverse range of projects and for clients that include a number ...
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Customer Service Coordinator
1 week ago
Lanesra Technical Recruitment Ltd Peterborough, United KingdomPosition**:Customer Service Coordinator** · Location**:Cambridgeshire with hybrid working** · Salary**:£25,000 (DOE), Plus Excellent Benefits Package** · **The Role**: · Our client is a large engineering company who are working within a joint venture who are delivering Anglian Wa ...
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Customer Service Coordinator
1 week ago
AB Agri Peterborough, United Kingdom**Location**:Hybrid, Peterborough UK, · **12 Month FTC with view to perm 37.5 hours Monday - Friday + Saturday rota cover** · Monday - Friday 8:00 - 16:30 with every 3rd week 9:00 - 17:30 · Saturday Morning cover on a rota approx. 1 Saturday every 2-3 months · Overtime available ...
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Service/transport Coordinator
1 week ago
Veolia UK Peterborough, United KingdomReady to find the right role for you? · **Transport Service Coordinator** · **Salary**:£25,000 plus Bonus Scheme and other Veolia benefits · **Hours**:40 hours per week, Monday to Friday · **Location**:Peterborough, PE1 3TD · When you see the world as we do, you see the chance to ...
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Product & Services Coordinator
54 minutes ago
CITB Peterborough, United KingdomDetails · CITB is the industry training board for the construction sector in England, Scotland, and Wales. It's our job to help the construction industry attract talent and to support skills development, to build a better Britain. · Our objective is to create a culture that helps ...
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Transport Service Coordinator
4 days ago
Veolia Peterborough, United Kingdom**Transport Service Coordinator** · **Salary**:Competitive plus performance related Bonus Scheme and other Veolia benefits · **Hours**:40 hours per week, Monday to Friday 8.30am - 5pm · **Location**:Peterborough, PE1 3TD · When you see the world as we do, you see the chance to he ...
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Product & Services Coordinator - 1637
1 week ago
CITB Peterborough, United KingdomOur main objective is to create a culture that helps all of our customers strive towards a workforce that is reflective of today's society. · **About the role**: · CITB has an exciting vacancy working to inspire the next generation to consider a career within construction. The po ...
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Proactive Service Booking Coordinator
2 weeks ago
Wings ŠKODA Peterborough, United KingdomWe have an exciting new position within our ever-expanding Skoda team. While automotive experience would be an advantage, it is not essential & we would happily consider a transferable skill set. · Within the team here at Wings Skoda Peterborough we seek to employ a great attitud ...
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Service Coordinator
2 weeks ago
D&A Recruitment Cambridge, United KingdomService Coordinator required in Waterbeach. Immediate start, scheduled start also available. Up to £25,000 per annum. Free on-site parking. also accessible via public transport. · **Salary**: £24,000 - £25,000 · Working days: Monday to Friday · Shifts: 08:00 am to 5:00 pm / 08:30 ...
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Service Coordinator
2 weeks ago
Exact Sourcing ltd Wellingborough, United KingdomDue to expansion our client based in Wellingborough is seeking a highly organised and customer-focused Service Coordinator. This role will be responsible for managing the day to day operations of the Service Desk and ensuring that customers receive prompt and efficient support fo ...
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Service Coordinator
2 weeks ago
D&A Recruitment Waterbeach, United KingdomSerice Coordinator required in Waterbeach. Immediate start, scheduled start also available. Up to £25,000 per annum. Free on-site parking. also accessible via public transport. · **Salary**: £24,000 - £25,000 · Working days: Monday to Friday · Shifts: 08:00 am to 5:00 pm / 08:30 ...
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Service Coordinator
2 weeks ago
Optimum Patient Care Global Cambridge, United KingdomDoes supporting world class research and improving lives of patients excite you? Our dynamic and internationally recognised research company Optimum Patient Care (OPC) is looking for a highly motivated **Service Coordinator** to join our Delivery Team normally based in Oakington, ...
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Service Coordinator
2 weeks ago
ZEISS Group Cambridge, United KingdomTo support the deliveryof service to ZEISS customersandto enable thegrowth of the Service business unit.Tomanage theend-to-end customer journey at every interactionduring the lifecycle of their instrument or system.To co-ordinatethe Field Serviceteams daily activities, liaising w ...
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Service Coordinator
6 days ago
FACT Community Transport March, United Kingdom**Service Co-Ordinator Position** · **Fact Community Transport** · **5 Martin Avenue, March, Cambs,PE15 0AY.** · **Position Permanent: Monday-Friday** · Fact Community Transport have a position for a Service Co-Ordinator. Working within a busy Community Transport Department the p ...
Service Coordinator - Peterborough, Cambridgeshire, United Kingdom - Net-Worx Limited
Description
Repairs Service Coordinator Location:
Peterborough /
Remote Salary:
Up to £27,037.50 per annum The Vacancy Our client has a fantastic opportunity to join a friendly and welcoming team in the role of Repairs Service Co-Ordinator.
This is a fast-paced and analytical role where no two days are the a Repairs Service Co-Ordinator, you will provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact.
Assessing and processing customer contact emails and telephone calls for repairs as cost effectively and efficiently as possible, working closely with and auditing the jobs of their outsource partners to ensure that repairs are carried out to agreed time, quality and budget standards.
Full Time, Monday Friday 9.00pm Home based with occasional visits to theirManasty Road Offices Core Responsibilities:
Using housing repairs knowledge, respond to telephone calls and emails from a wide range of customers relating to a variety of housing repair and maintenance issues by actively listening to the content of the calls, understanding the specific circumstances and based on information gathered diagnosing the repair and assigning it to the appropriate third party contractor for action, ensuring that repairs are coded correctly so that the repairs are charged to the correct budget cost code
To meet set targets and standards for the service, including timescales for answering telephone calls, responding to written communication and completing repairs, working in partnership with their outsource partner.
Be able to manage and respond to customer feedback in a timely manner as well as managing complaints sensitively and effectively to satisfactory resolution by taking ownership of concerns raised in line with their policy and procedures.
Be able to identify, recommend and champion new and improved ways of working to enhance the customer service experience and their internalprocesses.
Experience of dealing with customer complaints or managing conflict effectively.Maths and English GCSE Grade 4 and above / Grade C and above
