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    Head Housekeeper - United Kingdom - Cheval Collection Ltd

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    Description
    Cheval Collection are currently recruiting a Housekeeping Supervisor to join the team at Cheval Gloucester Park.

    Cheval Gloucester Park features a combination of 1-, 2- and 3-bedroom apartments plus three stunning 5-bedroom penthouses on the upper floors, as well as an on-site gym and private cinema room for up to 12.

    As a Housekeeping Supervisor you will assist in the smooth running and efficient operation of the Housekeeping department. You will allocate work to the housekeeping team ensuring that all areas of the residence are covered.

    You will be responsible for checking standard of cleanliness throughout the residence and supervising the room attendants as they complete their allocated lists (of apartments) offering support and help where needed.

    You will also be required to train new team members and deal with any housekeeping enquires or special requirements and work as a team to ensure that our guests are receiving an excellent guest experience.

    Ability to handle and resolve basic guest queries and complaints
    Ability to train colleagues on a one to one basis in work related tasks Excellent telephone manner
    Basic knowledge of MS Office Outlook, Word, Excel and property management system
    A competitive salary
    ~ Annual Bonus
    ~30 days annual leave (increasing with service, including public holidays)
    ~ Life Assurance
    ~ Season Ticket Loan
    ~ Tuition funded support
    ~ Apprenticeship scheme
    ~ Contribution to personal pension (after 3 months)
    ~ If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Housekeeping Supervisor role now

    Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.


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