Night Warehouse Manager - United Kingdom - Oakland International Limited

Description

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Management of the Warehouse Team, ensuring that it is operating in an efficient and effective manner. Ensuring the team maintains the level of service required by Oakland partners, working towards departmental KPI's whilst adhering to company policies and procedures.

• To lead, motivate and manage the performance of the Night Warehouse Team to surpass the team KPI's using the management information, processes & policies to achieve them.
• Responsible for understanding, communicating and driving the department key performance indicators, including sales losses, labour cost and agency usage and taking action on any overspends
• Leading the consistent application of the Company People Management Process. This will include:
• Providing daily / weekly team briefings.
• Encouraging direct reports to contribute to continuous improvement suggestions.
• Setting quarterly objectives.
• Responsibility for people management processes such as Return to Work interviews, probation reviews, annual appraisals, involvement in disciplinary investigations and meetings.
• Supporting the recruitment and selection process of new employeesandresponsibility for themanagement of agency staff.
• Responsibility for the training and development of the team includingperformance reviews and regular 1:1's.
• Support and guide Supervisors in people reviews and appraisals.
• Develop Personal Development Plans for Warehouse Supervisors and support on-going progress.
• To maintain, improve and manage a safe working environment including the timely completion of accident investigations and any actions required. Ensuring that team members are fully aware and comply with all Health and Safety standards, company and legal requirements. E.g. COSHH, HACCP, MHE compliance.
• Responsible for ensuring absence is managed effectively across the team including return to works and absence review meetings.
• Responsible for monitoring and reporting of non-compliance instances with third parties.
• To identify and implement process improvements to drive efficiency and service.
• Ensure the Warehouse is "tour ready" at all times.
• Engage teams in continuous improvement initiatives.
• Constantly review and improve reporting and systems to ensure individual and team competence is kept at a maximum.
• Ensure warehouse Health & Safety processes and systems are complied with.
• Maintain personal and staff discipline, attendance, time keeping and staff morale.
• Ensure correct PPE is worn at all times within the Night Shift Warehouse team.
• Work cross functionally with Sales/Q.A & Business Support Managers to continuously improve service.
• Adhere to and promote policies and procedures of Oakland International
• Lead and contribute to discussions within department, company, customers, hauliers and suppliers to solve problems and make decisions.
• Obtain, evaluate and where applicable develop methods of producing information to aid decision making.
• Liaise with HR & payroll to ensure wage deadlines and any personal issues are resolved in an efficient and timely manner.
• The principal accountabilities of the Warehouse Manager role will be subject to the following Key Performance Indicators (KPI's):
• Pallets unloaded and loaded
• Service Level on inbound/outbound
• Woker appraisals and up to date documentation
• To participate fully in the Company's Personal Performance and Development process and to undertake training and development relevant to your job.
• To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.
• Support the team to monitor and control the use of resource in a cost effective manner.
• Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.
• Build working relationships with colleagues both within the department and throughout the company.
• To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post. The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

• Formal leadership qualifications: Institute of Leadership/Chartered Institute of Logistics & Transport, NVQ Level 4 equivalent qualification.
• IOSH or NEBOSH
• Certificate or Diploma in Operations Management
• Proven track record at understanding and managing warehouse & picking/loading performance to KPIs
• Experience of involvement in disciplinary, grievance, appraisal and performance management situations
• Fully conversant with warehouse processes: Goods In, Goods out, Picking and Packing.
• Sound knowledge of Health and Safety requirements.
• Clear understanding of systems to ensure food safety and environmental compliance
• PC Literate: An ability to use MS packages including Outlook, Word, Excel, PowerPoint.
• Focused on developing people through giving them opportunities, supported by appraisal and coaching.
• Multi-temperature experience in the fast moving consumer goods industry: processes that ensure product is stored, picked and delivered within demanding temperature-controlled environment.
• Understanding and ability to query and problem solve issues in centralised computer systems (warehouse management systems).
• Experience of having managed a sizeable operation at a Middle or Senior Management level.
• Strong communication and interpersonal skills (both written and verbal).
• Can identify and reduce process steps to improve productivity and/or accuracy and effectively lead the team.
• Interest in developing themselves to take on further responsibility and seniority in the long-term.
• Keen and motivated to "raise the game" of the operation to take on increased growth.
• Previous 5's experience as a team leader or member.

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

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Applicant Privacy Notice (GDPR Compliant)

Data controller: Oakland International Limited
Seafield Lane, Beoley, Redditch. B98 9DB

As part of any recruitment process, the organisation collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information does the organisation collect?

The organisation collects a range of information about you. This includes:

• your name, address and contact details, including email address and telephone number
• details of your qualifications, skills, experience and employment history
• information about your current level of remuneration, including benefit entitlements
• whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process, and
• information about your entitlement to work in the UK.

The organisation may collect this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews, publicly available information or other forms of assessment.

The organisation may also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. The organisation will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

Why does the organisation process personal data?

The organisation needs to process data to take steps at your request prior to entering into a contract with you. It may also need to process your data to enter into a contract with you.

In some cases, the organisation needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts.

The organisation has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the organisation to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. The organisation may also need to process data from job applicants to respond to and defend against legal claims.

The organisation may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. It may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. The organisation processes such information to carry out its obligations and exercise specific rights in relation to employment.

For some roles, the organisation is obliged to seek information about criminal convictions and offences. Where the organisation seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.

The organisation will not use your data for any purpose other than the recruitment exercise for which you have applied.

Who has access to data?
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area for which you may be considered and IT staff if access to the data is necessary for the performance of their roles.

The organisation will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The organisation will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks.

The organisation will not transfer your data outside the European Economic Area.

How does the organisation protect data?

The organisation takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

For how long does the organisation keep data?

If your application for employment is unsuccessful, the organisation will hold your data on file for 6 months after the end of the relevant recruitment process. At the end of that period, your data is deleted or destroyed.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.

Your rights

As a data subject, you have a number of rights. You can:

• access and obtain a copy of your data on request
• require the organisation to change incorrect or incomplete data
• require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing, and
• object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights, please contact Donna Frost, HR Advisor at the Data Controller office address, or by emailing -
If you believe that the organisation has not complied with your data protection rights, you can complain to the Information Commissioner.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to the organisation during the recruitment process. However, if you do not provide the information, the organisation may not be able to process your application properly or at all.

Automated decision-making

Recruitment processes are not based solely on automated decision-making.