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    Senior Research Executive - London, United Kingdom - Ipsos

    Ipsos
    Ipsos London, United Kingdom

    1 week ago

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    Description

    Role overview

    Synthesio is an unparalleled, commercially focused account management and consulting team that focuses on helping clients shape how the industry views and uses social data – taking it from social data to business intelligence. This team works with the UK's largest brands and the Research Executive would be required to help add value to our clients by guiding and developing the team to become trusted partner with the clients using social data and analytics.

    In this role you will support and work alongside Account Leads, helping to build trusted relationships with our clients and demonstrate value of our solution through analytical capabilities. This is a highly visible and exciting area so there are big opportunities for the right person. We are looking for someone who recognises the importance of providing first class service to clients and is excited by social data insights. We will support your development with comprehensive training and you will have access to our extensive learning academy and training workshops.

    This role can be hired at the Senior Research Executive or Research Executive level but both will need previous Market Research experience.

    What will I be doing?

  • Developing expertise on social data intelligence and reporting interface (SaaS platform)
  • Onboarding & training clients
  • Understanding client business and reporting needs
  • Monitor platform usage, embed data and prove ROI of our social data and solution to clients to maximise retention.
  • Analysing data and developing insights to support client business cases based on our gold standard frameworks in social intelligence
  • Conducting presentations (when required)
  • Provide expert consulting services that turns social data into powerful actionable insights.
  • You will be involved in all aspects of the project life-cycle including set-up, query writing, analysis and reporting.
  • Helping clients develop and implement taxonomies within the Ipsos Synthesio platform and train them on how to maximise its insight value

    • Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.

    What do I need to bring with me?

  • Experience and confidence in designing, planning and facilitating research projects (qual/quant or both)
  • Ability to build trusted advisor relationships quickly with multiple stakeholders
  • Knowledge of social intelligence space
  • Excellent verbal, written and presenting skills
  • Experience working with social data to provide consulting to clients on innovation and strategic brand development areas (a plus)
  • Expertise with SaaS platforms and how it can be implemented and used to make sense of data (a plus)
  • Work ethics and approach to work: Tenacious, relentlessly client focused, hyper team focused, ambitious, organised, passionate, willing to muck in, results orientated, pro-active ability to deliver results, meet deadlines and manage time effectively

    • What is in it for me?

    Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.

    In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking .

    We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

    Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

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