- Producing quotes
- Process orders taken
- Status reports
- Liaising with various departments to help our customers.
- Provide administrative help and support to the Sales & Marketing and Aftersales team.
- Being accountable for the accuracy of information handled and records made.
- Maintaining a high level of customer service and developing strong customer relationships.
- Achieve the agreed KPI's and behaviours set.
- Maintain strong & long-lasting customer relationships.
- Work closely with other departments to ensure customer expectations are met.
- Maintain excellent Customer Service.
- Contact customers using email, phone or hold/organise meetings.
- Efficiently maintain the CRM database.
- Produce accurate quotes.
- Produce accurate and up to date build/status reports.
- Liaise with suppliers/technical and purchasing departments.
- Quality Assurance/Customer Service.
- Receive/handle warranty claims (Ad Hoc).
- Receive/handle service calls (Ad Hoc).
- Understand and have a good level of knowledge of the vehicle conversion process.
- Have a good level of knowledge of the regulations and governing bodies of the conversion industry.
- Have excellent attention to detail.
- Have effective communication skills when dealing internally and externally.
- Have a good level of IT & computer skills (Microsoft Office).
- Have a good understanding of Emax and the company's CRM system.
- Have the desire to uphold a high level of customer service.
- Can handle pressure and be comfortable working to targets.
- Manage multiple projects.
- Monday to Thursday, 08.30am pm
- Friday, 08.30am pm
- Friday's are typically worked from home as it is a quieter day, due to production not working Friday's.
- This position pays a starting salary of between £28,000 and £30,000 per year. Depending entirely on experience and skill set.
- Plus, additional 10% bonus
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Sales Executive - Doncaster, United Kingdom - Orb Recruitment
Description
Orb Recruitment Ltd have a wonderful opportunity available for an experienced, confident and enthusiastic Sales Executive to join our client - an industry leading Vehicle Conversion company in Doncaster, DN6 on a full-time, permanent basis.
The Role
The role of the Sales Executive is primarily to contact both new and existing customers.
However, your basic duties will also include, but not be limited to:
Additional Duties
Desired Skills & Attributes
The successful candidate would be expected to match up most of, if not, all of, the following;
Working Hours
This role involves working a 39-hour week, with the hours listed below
Salary
***10% bonus is paid quarterly and depends on achieving various KPI Targets and more***
To apply for this role, please ensure you have an up to date CV - including your most recent employer, along with a minimum of 2 employer references.
For more information please call
