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West Malling

    Account Manager - West Malling, United Kingdom - Landmark Information

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    Landmark Information West Malling, United Kingdom

    3 days ago

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    Description

    West Malling, Kent/Stoke-on-Trent/Reading/Glasgow

    What it's like to work at SearchFlow:

    If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people. We also love a good work social and team building events.

    As well as this we offer:

  • 25 days' holiday, with optional 5 days unpaid leave per year
  • Flexible working
  • Cycle to Work scheme
  • Focus on training and career progression
  • Competitive salary
  • The Opportunity

    The Account Manager will be responsible for retaining and growing revenues from a defined portfolio of internal accounts, manage a portfolio of small – medium commercial and residential firms, building strategic relationships and conduct training and account reviews, gain share of wallet from missing users/departments, establishing upsell opportunities for full product range.

    The role will involve:

  • Managing and retaining an account portfolio to exceed growth targets.
  • Growing the account portfolio by identifying new users, competitive win backs and gaining referrals.
  • Developing and executing a consultative sell.
  • Ensuring effective implementation of all new customers to ensure on-going usage and growth in the aftersales environments.
  • Delivering against all agreed company and department KPIs and service levels.
  • Setting and conducting telephony client meetings to review the account.
  • Developing long term profitable relationships with customers to ensure full growth potential of your portfolio.
  • Organising CPDs, product seminars and company presentations within customer portfolio
  • About You

    You will be customer focussed with the ability to network, build excellent rapport with varied customers and colleagues and deliver persuasive presentations. You will have a tenacious and determined attitude with good time management skills to manage your own workload.

    You will also have/be:

  • Graduate calibre
  • Previous experience in a B2B or B2C sales role with the drive to exceed minimum expectations.
  • Excellent written and oral communication skills.
  • A basic understanding of professional account selling.
  • Knowledge of the internet and the supply of online information.
  • MS Office – Word, Excel, Powerpoint

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