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    Customer Advisor Training - United Kingdom - Yolk Recruitment Ltd

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    Description
    Customer Service Advisor

    A leading insurance company based in the centre are Cardiff are ranked highly within the UK and looking for a Customer Service Advisor to join their team.

    They are insurance specialists and are one of the UK's most trusted insurance providers who have won market leading awards.

    You will work within a busy and energetic team whereby you will answer calls from customers in relation to their accounts and subscriptions and to ensure to help anyone get the insurance they want and need.

    There are multiple start dates and a complusory training period, where you will have to be avaliable for. This is an excellent opportunity for an experienced Customer Service Advisor to join a supportive and growing insurance company.

    Communicate with customers via inbound phone calls to solve their questions and queries about their memberships and accounts
    Build relationships with customers by listening to their needs and supporting them with the products and services that suit them
    Contact customers to discuss their accounts, questions and queries through outbound calls
    As Customer Service Advisor, you will have experience working within a telephone based role and will be passionate about providing excellent customer service to all customers and members as well as:

    Excellent IT skills, including Microsoft Office
    As a Customer Service Advisor, you will receive a salary between £23,000 - £28,000 depending upon experience, alongside:

    Opportunity for Hybrid working after probation
    Excellent training and development opportunities within the business, supported by encouraging team members and managers.
    Health Cash Plan, 24/7 EAP, Perkbox Benefits and regular social activities and plans
    Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce.

    We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic.

    We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
    *Please keep an eye on our website for more opportunities.

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