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Basildon

    Credit Controller - Basildon, United Kingdom - A1 PERSONNEL EMPLOYMENT LIMITED

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    Full time Administrative
    Description

    Job Title: Credit Controller

    Location: Basildon

    Hours: 07:30 – 16:30 Monday to Thursday, 07:30 – 13:45 on Fridays

    Pay Rate: £13 per hour

    Duties:

    • Conduct credit control activities, including proactive chasing of customers via phone and email.
    • Collaborate with colleagues to promptly resolve customer inquiries and concerns.
    • Manage incoming calls efficiently and professionally.
    • Maintain a comprehensive Customer-receipts report, tracking outstanding payments.
    • Utilize Customer portals to address queries, obtain Remits, and copy SBIs.
    • Code SBIs and Remits in advance of receipt for streamlined processing.
    • Organize and maintain the SL filing system for easy retrieval.
    • Dispatch invoices to customers via email.

    Skills/Qualifications:

    • Ability to follow both oral and written instructions accurately.
    • Proficient in Microsoft Office suite, particularly Excel.
    • Prior experience in a similar manufacturing role is preferred.
    • Strong problem-solving skills, keen attention to detail, and dependable work ethic.
    • Proactive and innovative mindset, capable of identifying and implementing process improvements.
    • Effective team player with a positive 'can-do' attitude, while also able to work independently.
    • Excellent time management skills, adept at prioritizing tasks efficiently.
    • Comfortable working accurately in a fast-paced and pressured environment.
    • Clear and concise written and verbal communication skills.

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