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    Import Operator - Northgate, West Sussex, United Kingdom - TechNichols Resourcing Ltd

    TechNichols Resourcing Ltd
    TechNichols Resourcing Ltd Northgate, West Sussex, United Kingdom

    1 day ago

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    Description

    Role:
    Spares Export Administrator


    Salary:
    £29,000 - £31,000 per annum + private health, life assurance, 25 days holiday & pension

    A leading manufacturing company are looking for a Spares Export Administrator to join their highly successful and growing company.

    The successful candidate will have customer service or telephone support experience.

    Ideally Bi-lingual - offering a foreign language, choice preference in order: French, German, Italian, Spanish and previous experience of an integrated or SAP system.

    They are well established with a low staff turnover, mostly due to the fact they are a good company to work for with their open and transparent communication, offering careers rather than just jobs.

    Process customer orders and requests submitted by telephone and email, from enquiry (quotation) to order including shipping, invoicing, and filing.


    • Determine all product requirements and availability, prepare shipping documents, update customers throughout and ensure parts are accurately priced.
    • Provide export documentation when required or requested to ensure parts are supplied without delay around the world.
    * this may involve liaising with Purchasing and Production departments.

    • Organise shipping or customer collections with couriers and/or freight forwarders.
    • Assist Accounts with credit card payments raised through the website, customer accounting enquiries and accounting issues raised by the customer.
    • Translation skills, verbal and written, may be required from time to time, to aid the Service department or any other (if bilingual).
    Candidate must have experience in either - Order processing / Working in a role within import/export (export is preferable)

    • Confident with good communication skills to liaise with worldwide customers.
    • Computer literate (office package).
    • Must speak and write fluent English.

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