- You will be the first contact for the customer as they enter the dealerships.
- Explain the repair process and then book the customers vehicles in.
- You must effectively sell products and services as well as making customer bookings.
- Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
- Candidates must be computer literate.
- Automotive experience is essential for this Service Advisor role.
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Service Advisor - Exeter, United Kingdom - Kemp Recruitment
Description
Job Title: Service AdvisorLocation: Exeter
Hours: Full Time Monday to Friday
Salary: £25,000 - £30,000
About your new company:
Our client is a Plant Machinery Dealership, they are looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company.
Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team.
Service Advisor Job role:
INDJF