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Head of Operations - Manchester Area, United Kingdom - Mark Lyons Recruitment
Description
Head of Operations – Asset Finance
Location – North west located / Hybrid working
To £80k plus company bonus and benefits
Our client is a very successful lending solutions provider into the UK SME sector who have been a rapidly growing their business tripling the size of the book over recent years. They have a fantastic opportunity to appoint someone who can run a team, circa 40 staff through a small team of direct reports covering New Business Processing , Payouts and Customer Service.
THE ROLE
Driving and developing the operational team within asset finance.
Owning and participating in challenging and ambitious targets, providing personal energy and drive to ensure appropriate resources are in place to deliver.
Ensuring effective liaison with sales, underwriting, finance, and other relevant internal/external functions to develop and enhance customer service.
Working with colleagues in Credit to ensure appropriate policies and procedures are in place and adhered to.
Working with the development team to ensure the ongoing improvement of the front and back-office systems.
Designing and delivering timely and accurate management reporting to enable sound decision making and ensure the board and other stakeholders are reliably informed.
Building and developing effective operating systems and processes surrounding asset finance proposition and ensuring effective data capture and reporting to enable informed decision making.
Supporting a resilient risk management framework encompassing operational and other enterprise risks.
Ensuring the team provide timely attendance to queries and amendments including changes in requirements, documentation, and policies.
PERSON SPECIFICATION
2 years in a similar leadership role in Asset Finance / Invoice Finance / Motor Finance or other introducer led financial services institution.
Have led multi-disciplinary teams within a wide raging operational function/
Can demonstrate strength in formulating, documenting, and delivering operational change to improve business delivery.
Confident and professional communicator at senior leadership level, effectively delivering messaging upwards and at a whole business level.
Contact: In the first instance please send your cv to Mark Lyons at or call / for a confidential discussion
If this role isn't in the right location for you but wish to register then please visit to submit your details.
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