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Customer Service Specialist
2 days ago
CBC Resourcing Solutions Manchester, United Kingdom£27k plus annual bonus, pension & private healthcare · Our client is part of a blue chip banking group, specialising in providing lending solutions to SME clients across the UK. · They are currently looking for a customer relationship specialist to join their team based at Traffo ...
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Compliance Services Specialist
11 hours ago
eFinancialCareers Manchester, United Kingdom**Compliance Services Specialist - EMEA** · **The Team**: · S&P Global is seeking a motivated Compliance Services Specialist to facilitate daily management of client deliverables within the Compliance Services team. You will be responsible for managing client inquiries and client ...
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Commercial Services Specialist
1 week ago
Onward Homes Manchester, United KingdomCommercial Services Specialist · **Full Time Salary** · - £31,150 · **Employment Type** · - Full time · **Hours Per Week** · - 35 · **Region** · - Greater Manchester · **Location** · - S4B, 15 Brunswick Street, Manchester, M13 9SU · **Contract Type** · - Fixed Term Contract · **C ...
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Customer Service Specialist
1 week ago
FRC Group Manchester, United Kingdom**Customer Service Specialist (Maternity Cover)** · **Who We Are** · FRC is a group of social businesses and registered charities who exist to end furniture poverty, campaign to raise awareness of furniture poverty and create practical solutions to get furniture to people who nee ...
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Secretary - Specialist Services
1 week ago
Woodgate and Clark Manchester, United Kingdom**The Company**: · Woodgate & Clark is a dynamic, highly responsive commercial loss adjusting business with over 45 years' experience. We are a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment ...
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Secretary - Specialist Services
1 week ago
Woodgate and Clark Manchester, United Kingdom**The Company**: · Woodgate & Clark is a dynamic, highly responsive commercial loss adjusting business with over 45 years' experience. We are a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment ...
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Customer Service Specialist
1 week ago
Training Qualifications UK Greater Manchester, United Kingdom**Permanent Full-time** · **Location: Hybrid** · **Reports to: Customer Service Manager** · **Salary: £20,000-**£24,000** · **Line management responsibilities: No** · **Overview** · Training Qualifications UK is a leading Awarding and End-Point Assessment Organisation. We work wi ...
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Customer Service Specialist
1 week ago
Yourgene Health Manchester, United Kingdom**Reports to**: Customer Care Manager · **Location**: Manchester Science Park · **Contract Type**: Full-time, Permanent · **Salary & Benefits**: Competitive Salary + Benefits Package · **About Yourgene Health**: · Yourgene Health is a leading integrated technologies and services ...
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Customer Service Specialist
2 days ago
FRC Group Manchester, United Kingdom**Job description** · **Who We Are** · FRC Group is a 35-year old Liverpool-based social business & registered charity who exist to end furniture poverty, campaign to raise awareness of furniture poverty and create practical solutions to get furniture to people who need it. Our w ...
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Client Service Specialist
4 days ago
Moody's Manchester, United KingdomMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. · - Maintain strong relationships with clients by providing exceptional support · - Investigate root cause of issues and share findings with product and technology teams · - ...
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Customer Service Specialist with Hungarian
2 days ago
SPX FLOW Manchester, United Kingdom**Customer Service Specialist with Hungarian** · **Location**:In **Manchester Area **_with hybrid work mode (once per week at office) _or anywhere in **UK **_with fully remote work mode._ · If you're passionate about providing exceptional customer experiences and want to be part ...
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Ai Cognitive Services Specialist
1 week ago
LHH Recruitment Solutions Manchester, United KingdomAI and Cognitive Services Specialist · **Job Objectives**: · The primary responsibility of the AI and Cognitive Services Specialist will be to develop quality and most efficient solutions into the AI capability within the company and underpin the company's strategic objective to ...
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Customer Service Specialist Apprenticeship
4 days ago
Inform People Manchester, United KingdomEnthusiastic, Pro-active and self motivated · - Have an eagerness to learn · - Reliable and conscientious · - Excellent punctuality / time keeping · - Work well both individually and as part of a team · - Basic IT Skills & be efficient in excel · - Maintain confidentiality of pri ...
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Ai and Cognitive Services Specialist
1 week ago
Mitie Manchester, United Kingdom**Job Objectives**: · The primary responsibility of the AI and Cognitive Services Specialist will be to develop quality and most efficient solutions into the AI capability within Mitie and underpin Mitie's strategic objective to become a technology led facilities management compa ...
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Senior Specialist, Production Services
2 days ago
BNY Mellon Manchester, United Kingdom** · Our Team · Technology Services Group (TSG) powers BNY Mellon by providing scale, capacity, and capability to deliver the critical technology required to operate the global financial services markets. · TSG is defined by three core values: · - Creative innovators, delivering ...
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Customer Service Support Specialist
3 days ago
Ingredion Manchester, United KingdomCore Responsibilities: · - Adjust delivery dates of sales orders in SAP, according to material allocation planning · - Liaise with Material Allocation coordinators when necessary · - Take part in the implementation of the Digital transformation project · - Support Customer Servic ...
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Markets Operations Client Service Specialist
1 week ago
The Bank of New York Mellon Corporation Manchester, United Kingdom**_Bring your ideas. Make history. _** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody a ...
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Customer Service Specialist
1 week ago
reesmarx Manchester, United KingdomSenior Customer Service Specialist · About the Company · Our client is a unified breathing company that focuses on improving the lives of those treated with our devices. They are a recognized leader in the Respiratory Diagnostics, Ventilation, and Anesthesia Delivery & Patient Mo ...
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Pensions Services Specialist
2 weeks ago
Allica Bank Limited Manchester, United KingdomFull-time Administrative Finance Customer Service · Building a bank @Allica – and your career · Allica is on a mission to become Britain's most recommended business bank, by providing established SMEs – who represent more than a third of UK GDP – with lending, savings and curre ...
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Customer Service Specialist
1 week ago
TIP Manchester, United Kingdom Full timeResponsibilities: · Profitable Growth · The Customer Service Specialist needs to execute on planned margins /Contributed Value. · Raise Work Orders, ensure accurate coding, check maintenance history, validate & authorize additional work, follow up on pending Work Orders related ...
Customer Service Specialist - Manchester, United Kingdom - The Portfolio Group
Description
As a Customer Care Specialist, you'll be instrumental in providing support to both new and existing clients.Your primary responsibilities will include identifying "at-risk" accounts, proactively addressing service issues, and fostering client engagement to enhance retention rates and bolster our online reputation.
You'll contribute to our service strategy, surpass individual KPIs, and embody our company values in every interaction.Main Responsibilities:
Take ownership of service issues, analyse root causes, and offer appropriate resolutions.
Accurately document service issues in Salesforce or relevant CRM for reporting purposes.
Manage technical and compliance complaints, adhering to procedures and notifying internal stakeholders of risks.
Proactively engage "at-risk" clients to promote product benefits and encourage usage.
Provide feedback to sales and service teams to enhance efficiencies and best practices.
Improve client sentiment and online reputation by addressing dissatisfied users.
Skills and Experience:
Essential customer service experience.
Proficiency in soft sales skills, including objection handling and client needs assessment.
Excellent listening and communication skills across varying technical levels.
Ability to thrive in a fast-paced environment and adapt to change.
Ownership of product knowledge.
Effective communication across different levels of the organization. 47331CHINDMANJ