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Field Service Engineer - Co. West Midlands, United Kingdom - Omega
Description
Job Role:
Field Service EngineerLocation: West Midlands
Salary Range:
£40,000 - £42,000 (Base), £54,000 - £57,000 (including OTE) Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for talented and ambitious Field Service Engineers. With over 130 years of industry expertise and a presence in more than 50 countries, our client continues to drive innovation and shape the future of packaging worldwide.
Key Responsibilities:
Provide hands-on technical support with first-class mechanical knowledge.
Ensure exceptional customer satisfaction through top-tier customer service and first-time fix interventions.
Maintain Service Department profitability and actively promote client services and products.
Facilitate effective communication channels with customers and internal teams.
Foster teamwork and collaboration within the Service Department.
Demonstrate personal effectiveness in delivering high-quality service and solutions.
Uphold health and safety standards in all service-related activities.
Perform service, maintenance, and repairs efficiently and effectively.
Exhibit technical competence in handling company equipment.
Demonstrate flexibility in adapting to dynamic work environments.
Handle administrative tasks related to service operations.
Qualifications & Experience:
NVQ Level 3 or equivalent in Mechanical or Electrical Engineering.
Full UK driver's license.
Strong analysis skills with meticulous attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Benefits:
Competitive salary, pension, and bonus packages.
Opportunities for career advancement and professional development.
Company Car/Van.
Private Healthcare.
Annual Bonuses.
Up to 8% pension.
For more information regarding this role please call Josh Kerr on or email Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
For details of other opportunities available within your chosen field please visit our website
