- 2 days a week / 24/7
- 6% pension contribution
- Private Medical
- 25 days annual leave
- Life insurance
- Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
- Experience of providing IT support
- Proficient in the use of Service Management and diagnostic tools
- Knowledge and experience in supporting business-standard IT systems and technology
- Provide a single point of customer contact, incident triage, diagnosis and escalation / resolution
- Provide technical support for multiple platforms such as Active Directory, Azure, Vmware, O365, ServiceNow and more
- Deliver first class customer service across all communication touch points
- Ensure service records are kept up to date and are accurate
- Complete tasks under Service Request Management
-
Service Desk Analyst
1 week ago
Veolia UK Otterbourne, United KingdomReady to find the right role for you? · **Job Title - **1st LineService Desk Analyst (15 month FTC) · **Salary - **£24,000 depending on experience plus Veolia benefits · **Location - **Cannock, Staffordshire or Otterbourne, Hampshire or Warrington, Manchester · **Hours - **Full t ...
-
IT Service Desk Analyst
1 week ago
Spectrum IT Recruitment Basingstoke, United Kingdom Full timeIT Service Desk Analyst - 2nd line · IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK. · As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resoluti ...
-
Service Desk Analyst
5 days ago
Sopra Steria Salisbury, United Kingdom**Are you a Service Desk/1st Line Engineer looking for a new challenge?** · Due to growth we are currently looking for an experienced Service Desk Analyst, or passionate people who have an understanding of IT looking to break into this area. Working as part of a busy Service Desk ...
-
Service Desk Analyst
1 week ago
Keystream Basingstoke, United Kingdom**Service Desk Analyst**required to work with an NHS organisation in Hampshire. This is a 3_-month_ contract, paying £16.84 per hour, inside of IR35. · **Summary**: · We are looking for someone who has excellent customer service experience with the ability to deal with a variety ...
-
Technical Service Desk Analyst
1 day ago
HARTLEYCO LTD Reading, United KingdomI'm currently hiring for a Technical Service Desk Analyst on behalf of a fast-growing Managed Services Provider based just outside of Reading. · You will be responsible for responding to and resolving tickets from their clients and escalating when required. · Below are the key re ...
-
Junior IT Service Desk Support Analyst
1 week ago
Education Development Trust Reading, United KingdomWe are recruiting a full time **Junior ITService Desk Support Analyst** to join a thriving and busy IT Department. · This full time role involves working in the Reading Head Office, 3 to 4 days a week. Flexible working will also be required including some out of hours. **The Juni ...
-
Service Desk Analyst
1 week ago
NHS South Central and West Commissioning Support Unit Eastleigh, United Kingdom PermanentJob summary · As an IT Service Desk Analyst, you'll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal, Chat and remotely accessing our customers devices. With an interest in IT and an opportunity to expand your techni ...
-
Finance Business Partner
1 week ago
Exactitude Resourcing Limited Winchester, United KingdomLarge listed IT/Telco seeks a personable financial analyst with strong data skills to work as an interface between operations and group finance.You may be a Top 6 ACA or currently working with data in a business partnering role and be looking for a new challenge.Ideally you will ...
-
Desktop Support Analyst
2 days ago
Huntress Hampshire, United Kingdom**Desktop Support Analyst** · 6 month contract initially - Hampshire - 100% Onsite - £245p/d Umbrella · A global powerhouse within the professional services industry is looking for a Desktop Support Analyst to join their team in Hampshire on an initial 6 month contract. · The suc ...
-
SAP Functional Analyst
1 week ago
Fusion People Ltd Hampshire, United Kingdom**Job Title: SAP Functional Analyst (SAP Field Service Management) · Location: Remote Worker - with occasional travel to Portsmouth · Compensation: £55,000 - £60,000 + Benefits · Role Type: Full time / Permanent · Role ID SF44316** · This is your opportunity to join our client as ...
-
Service Desk Analyst
6 hours ago
Lockheed Martin Havant, United KingdomJob Description · About the Role · We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. · Key Responsibilities · Col ...
-
Service Desk Analyst
1 week ago
Lockheed Martin Havant, United KingdomJob Description · We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. · Key Responsibilities · Collaborating closel ...
-
Service Desk Analyst
1 week ago
Lockheed Martin Havant, Hampshire, United KingdomAbout the Role · We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. · Key Responsibilities · Collaborating clos ...
-
Service Desk Analyst
5 days ago
Lockheed Martin Havant, United KingdomWe have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. · Key Responsibilities · Collaborating closely with team member ...
-
Service Desk Analyst
5 days ago
Lockheed Martin Corporation Havant, United Kingdom UndefinedInformation Technology · Havant · About the Role · We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. · Key Respon ...
-
Service Desk Analyst
1 week ago
Lockheed Martin Havant, United KingdomContractor/Temp · Service Desk Analyst · Information Technology · Havant · About the Role · We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining ...
-
Service Desk Analyst
1 week ago
Shared Services Connected Ltd Farnborough, United KingdomAre you a Service Desk Analyst looking for a new and exciting opportunity? If so read on I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the achievement of ...
-
Service Desk Analyst
1 week ago
Endeavour Recruitment Solutions Southampton, United KingdomTechnologies: 1st line support Analyst C# visual basics SQL borland Microsoft Office SLA's KPI's Customer service · Are you a looking for an excellent career opportunity? Our client, based in Southampton, specialising in delivering IT Technology solutions for payments in the ret ...
-
Service Desk Analyst
2 weeks ago
Fujitsu Fareham, Hampshire, United KingdomService Desk Support Technician · Due to the nature of our support requirements this is an office based role. · Are you looking for a career in IT that will provide training and skills in a Service Desk Support role? We are looking for suitable candidates with an understanding ...
-
1st Line Service Desk Analyst
1 week ago
Cloud Business Basingstoke, Hampshire, United KingdomWe have vacancies for Service Desk Analysts (1st & 2nd line) working on premise for our customers and at our Service centre in Basingstoke. · With at least 6-12 months experience in an IT Support environment, you will demonstrate a strong aptitude for attention to detail and goo ...
Service Desk Analyst - Winchester, Hampshire, United Kingdom - Arqiva
Description
IT Service Desk - analyst offering support for a wide array of systems and applications. This role is working within a small team offering IT support for our wider business, which consists of corporate and external customers. Primary support is delivered over the phone remotely.
Location - Crawley Court, Winchester. Role is hybrid between office and home working.
Total Package - Up to £30,000
ITIL Foundation handy but not essential
Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.
Your wellbeing.... Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply
Inclusive Arqiva ....Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks
