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Data and Performance Officer - Manchester, United Kingdom - Service Care Solutions Ltd
Description
TemporaryFull Time
We are seeking a dedicated and skilled candidate to join a team based in Manchester as an Allocations Officer on a full-time temporary ongoing basis.
The post holder will provide advice and assistance to members of the community, helping booking in applicants to accommodation, completing Housing Benefit claims forms and more.
Previous experience working in a similar role, within housing allocations or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act
Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery
Flexibility to work from home or multiple Council offices or partner offices, and ability to work collaboratively as part of a team
Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
Give continual advice to those in temporary accommodation, to ensure effective move on
If you require any additional information regarding the position, please call Beth at Service Care Solutions on or send an E-Mail to bethany.