- English Language GCSE Grade C or equivalent
- Maths GCSE Grade C or equivalent
- ICT Qualification
- Good understanding and experience of using Microsoft Office applications
- Excellent customers service
- Good understanding and experience of using asset management or other ICT database systems - Service Manager
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Senior Recruitment Consultant
Found in: SonicJobs Direct Apply UK - 3 days ago
Applaud Recruitment Ltd Birmingham, United Kingdom Full timeFinance or HR Senior Recruitment Consultant · Sale, Greater Manchester (2 mins from Metrolink/ on-site parking) · (Sector experience preferred but not essential) · Basic from £23,000 to £45,000 + Monthly com to 40% + Quarterly Bonus + Yearly Bonus + Benefits including Bupa from ...
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Service Desk Manager
Found in: SonicJobs Direct Apply UK - 3 days ago
Pertemps Telford Telford, United Kingdom Full timeService Desk Manager · Pertemps are currently recruiting for a Service Desk Manager on behalf of our client based in Telford, Shropshire. · We are seeking a highly skilled and motivated Service Desk Manager to lead our dynamic B2B customer support team for technology focussed ha ...
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Service Desk Manager
Found in: Ziprecruiter UK C2 - 3 days ago
1Tech Staffing Limited Birmingham, United KingdomJob Description · Service Desk Manager · Birmingham – Hybrid · £40,000 · Are you an experienced IT professional who is looking to upskill in their career? We are seeking a Service Desk Manager with 2-3 years of experience in a Managed Service Provider (MSP) environment to join ou ...
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Service Desk Manager
Found in: Click to Hired UK C2 - 4 days ago
1 Tech Staffing Ltd Birmingham, United Kingdom Permanent, Full timeService Desk Manager · Location: Birmingham (Hybrid) · Salary: Up to £45,000 (doe) · Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3 years of experience in a si ...
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Deputy Head of IT Operations
Found in: Appcast UK C C2 - 1 day ago
Vivo Talent Solutions Birmingham, United KingdomDeputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite · Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-t ...
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Information Technology Operations Manager
Found in: Appcast UK C C2 - 3 days ago
Energy One Limited Birmingham, United KingdomEnergy One is an Australian-based, ASX listed, company with offices in Sydney, Brisbane, Melbourne, Adelaide, Paris, Belgium and the UK. We are facilitating the green energy revolution by providing innovative trading software solutions, trading operations, commercial advisory and ...
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Information Technology Operations Manager
Found in: Ziprecruiter UK C2 - 1 day ago
Vivo Talent Solutions Birmingham, United KingdomJob Description · IT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite · Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on ...
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Information Technology Operations Manager
Found in: Ziprecruiter UK C2 - 3 days ago
Energy One Limited Birmingham, United KingdomJob Description · Energy One is an Australian-based, ASX listed, company with offices in Sydney, Brisbane, Melbourne, Adelaide, Paris, Belgium and the UK. We are facilitating the green energy revolution by providing innovative trading software solutions, trading operations, comme ...
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Deputy Head of IT Operations
Found in: Ziprecruiter UK C2 - 22 hours ago
Vivo Talent Solutions Birmingham, United KingdomJob Description · Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite · Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops ...
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IT Operations Manager
Found in: Click to Hired UK C2 - 3 days ago
Vivo Talent Birmingham, United Kingdom Permanent, Full timeIT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite · Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basi ...
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IT Restoration Specialist
Found in: Appcast UK C C2 - 3 days ago
CyberClan Birmingham, United KingdomEstablished in 2006, CyberClan's carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan's Global Incident Response Teams are available 24/7/365 to leap into action, responding to ...
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Dynamics 365 CE Support Developer
Found in: Click to Hired UK C2 - 2 days ago
Advanced Resource Managers Ltd Birmingham, United Kingdom remoteOur client are seeking a Dynamics 365 CE Support Developer to join their expanding team based in Birmingham. · This is a hybrid role with 1-2 days a week in the office a month. · Active SC Clearance is highly desirable for this role - as a minimum, you will need to be eligible t ...
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Service Desk Manager
Found in: Jooble UK O C2 - 1 day ago
1 Tech Staffing Ltd Birmingham, United KingdomService Desk Manager · Location: Birmingham (Hybrid) Salary: Up to £45,000 (doe) Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3 years of experience in a simil ...
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Interim Senior Integration Developer
Found in: Click to Hired UK C2 - 4 days ago
Finegreen Birmingham, United Kingdom Contract, Full timeWe are working with an NHS Trust who are seeking to appoint an Interim Senior Integration Developer. The role will be for 6 months initially. · The postholder must have significant experience using Rhapsody in order to fulfil the needs of this position. · Key responsibilities wil ...
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Deputy Head of Ict Operations
Found in: Jooble UK O C2 - 1 day ago
Vivo Talent Solutions Birmingham, United KingdomIT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite · Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term bas ...
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Information Technology Operations Manager
Found in: Jooble UK O C2 - 3 days ago
Energy One Limited Birmingham, United KingdomEnergy One is an Australian-based, ASX listed, company with offices in Sydney, Brisbane, Melbourne, Adelaide, Paris, Belgium and the UK. We are facilitating the green energy revolution by providing innovative trading software solutions, trading operations, commercial advisory and ...
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IT Infrastructure Manager
Found in: Click to Hired UK C2 - 29 minutes ago
In Technology Group Birmingham, United Kingdom Permanent, Full timePosition: Infrastructure Manager · Salary: £60,000 per annum · Industry: Managed Services · Setup: Hybrid · Location: West Midlands · Benefits: 5% on new business / car allowance / salary benefits · Are you a highly skilled and experienced IT professional looking for a new chall ...
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Interim Senior Integration Developer
Found in: Talent UK 2A C2 - 4 days ago
Finegreen Birmingham, United Kingdom ContractWe are working with an NHS Trust who are seeking to appoint an Interim Senior Integration Developer. The role will be for 6 months initially.The postholder must have significant experience using Rhapsody in order to fulfil the needs of this position.Key responsibilities will incl ...
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Hire Desk Controller
Found in: Talent UK C2 - 1 day ago
Path Recruitment Birmingham, United Kingdom Full timeHire Desk Controller role paying up to £33k with 26 days holidays + bank holidays and access to various colleague rewards - A new role has arisen at this recently refurbished office in Birmingham. Working 8-5 with no weekends this role would suit someone with a plant hire / speci ...
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Hire Desk Controller
Found in: Talent UK C2 - 1 day ago
Path Recruitment Birmingham, United Kingdom Full timeHire Desk Controller role paying up to £33k with 26 days holidays + bank holidays and access to various colleague rewards - A new role has arisen at this recently refurbished office in Birmingham. Working 8-5 with no weekends this role would suit someone with a plant hire / speci ...
Band 3 ICT Service Desk Operator - Birmingham, United Kingdom - Birmingham and Solihull Mental Health NHS Foundation Trust
Found in: Talent UK C2 - 2 days ago
Description
Job summary
At BSMHFT we are seen as one of leading NHS organisations for innovative solutions designed, deployed and successfully adopted in operational areas.
With digital becoming a critical dependency in healthcare, availability of our services is skills to develop, support and maintain our systems and services are done in house with the help of a highly motivated group of technical specialists, first and second line support, field engineers, trainers, application developers and specialist application support.
Main duties of the job
We are looking for an enthusiastic and motivated individual to join our ICT Service Delivery team to provide first line support to the Trust.
You will be responsible for the logging of ICT support calls in a timely and efficient manner in accordance with Trust ICT Service standards. The post involves responding to phone calls and e-mail requests via the ICT call system, logging the calls in the ICT call logging system, providing basic triage to calls and escalating issues to senior engineers.
Good customer service skills are essential. All training will be provided.
This post is a 12 month fixed term contract.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job descriptionJob responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person SpecificationTRAINING AND QUALIFICATIONS
Essential
Desirable
Skills
Essential
Desirable
Band 3 ICT Service Desk Operator professionals in Birmingham
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Karamjot Singh
Prospective Investment Analyst