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    Information Technology Operations Manager - Birmingham, United Kingdom - Energy One Limited

    Energy One Limited
    Energy One Limited Birmingham, United Kingdom

    2 weeks ago

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    Description

    Energy One is an Australian-based, ASX listed, company with offices in Sydney, Brisbane, Melbourne, Adelaide, Paris, Belgium and the UK.

    We are facilitating the green energy revolution by providing innovative trading software solutions, trading operations, commercial advisory and risk transfer broking services to the global energy industry.

    Energy One is building a team across the globe, where staff are supported, encouraged to take on new opportunities and who live by the following

    Cultural Principles:
    Say what you mean – straightforward, authentic, communication
    Grow together – unified, cohesive team, team mindset, diversity and inclusiveness
    Creative minds – daring, designs, innovate, creative solutions

    Our clients are energy retailers and generators who are seeking better software solutions to improve efficiencies within their businesses.

    We are dedicated to superior open communication and accountable performance.

    This is a fast-paced and challenging environment and means that our clients receive the best possible products and services from our ongoing support.

    We are seeking a skilled and experienced IT Operations Manager to join our team in the UK and take ownership of the internal IT Infrastructure.

    As the IT Operations Manager for the UK business, you will be primarily focused on managing the UK IT assets and systems but also working closely with IT Teams in different regions to support global systems and teams.

    You will be responsible for ensuring the reliable operation, monitoring, maintenance, and support of the UK and Group level Infrastructure.

    Manage, schedule and optimize the teams workload taking into account service desk tickets and planned IT Projects to ensure the team delivers excellent levels of service to the business and can also deliver on business IT goals.

    Manage and optimize the Office 365 application suite utilized by the wider Energy One Group, managing scalability, performance, security, and cost.

    Manage and optimize the UK Network stack including multiple locations in the UK.
    Ensure the network is available, performance and operational to allow the business to function 24x7.

    Collaborate closely with global cross-functional teams working out of multiple countries to design and implement corporate IT systems across the wider Energy One Group.

    Collaborate closely with the UK and other Group Business units to implement key tooling and systems.

    This includes evaluating, implementing, and managing cloud services and infrastructure to enhance the scalability, reliability, and security of our IT Assets.

    You will provide guidance, support, and foster a collaborative and high-performance culture to ensure the successful execution of IT initiatives.

    Stay up to date with industry trends and best practices in IT. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
    Proven experience as an IT Manager or in a similar role.
    Advanced knowledge of Office 365 technologies including Exchange Online SharePoint, Teams, Intune, and Defender.
    Strong proficiency in Networking technologies (E.g. Strong proficiency in Windows OS (Both workstation and server OS's).
    Knowledge of administration of Linux distributions.

    Proven track record in operating an IT Service Desk ensuring SLAs are met and work is allocated and completed in accordance with company targets.

    Relevant certifications such as Azure certifications, Office 365 certifications, or industry-specific certifications are advantageous.

    Proficiency in Automation – PowerShell or Python
    Solihull location, modern offices with great amenities
    Hybrid Role
    Opportunity to work on a wide variety of projects and technologies
    Additional day's leave every year
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