Jobs
>
Haddington

    Customer Services Officer - Haddington, United Kingdom - East Lothian Council

    East Lothian Council
    East Lothian Council Haddington, United Kingdom

    1 week ago

    Default job background
    Description

    Vacancy Information

    The salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.

    Hourly rate of pay: £ - £

    Days and Hours of Work:
    Monday & Tuesday, 09:00-17:00
    Flexi time is applicable.
    To start 1st July 2024.

    The Haddington Area Office team covers the reception at John Muir House supporting public and colleagues coming into the building for meetings or to access Council services as well as accepting payments and supporting Contact Centre calls.

    The Customer Services Officer is responsible for ensuring all necessary policies and procedures are followed including for banking, audit and GDPR, works with Team Leads across Customer Services and Libraries to maintain adequate staff levels and line manages the team in John Muir House.

    The successful candidate will have a sound understanding of customer services and best practice, experience of working in a customer service environment and have experience of supervising staff.

    INTERNAL APPLICANTS ONLY
    This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).

    Job Details

    To supervise an Area Team of staff responsible for the delivery of front line customer and/or library services.



  • Royal BAM Group Edinburgh, United Kingdom

    **Building a sustainable tomorrow** · BAM FM is recruiting an Office Services Assistant based in Edinburgh. This is a 12 month Fixed Term Contract. Working 35 hours per week Monday to Friday and hours of work are 9.00am - 5.00pm. · **Your mission** · - Provide high quality custom ...


  • NL Recruitment Edinburgh, United Kingdom

    Supporter Services Officer, joining a Health Charity based in Edinburgh. Office-based, with some flexibility to work remotely. · Working with the Customer Services Manager and team, you'll support with Customer Service and Administration tasks, such as; · - Providing an excellent ...


  • Capital Credit Union Edinburgh, United Kingdom

    We're a passionate and award-winning community-owned bank who prioritise members over profit. At the heart of the East Scotland community we help people by getting them into the habit of saving or accessing affordable loans. · If joining a culture of growth and community impact s ...


  • AMS Contingent Edinburgh, United Kingdom

    We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we actas an extension of our cl ...


  • eFinancialCareers Edinburgh, United Kingdom

    and work together in achieving this. · This role will report into the Family Office & Reporting Team Leader based in Princes Exchange. · **Responsibilities:**: · - Greeting clients, external visitors and colleagues from other 7IM offices. · - Managing meeting room bookings and co ...


  • withYOU Edinburgh, United Kingdom

    **PLEASE APPLY ON WITHYOU WEBSITE. APPLICATIONS WITHOUT APPLICATION FORM ATTACHED WILL BE AVOID. WE CANNOT ACCEPT CVS** · **Shared Services Officer at withYOU** · **Hours: Full Time** · **Salary: £32,046.34 per annum** · **Contract: Permanent** · **withYOU** · We are a charity wi ...


  • RBS International Edinburgh, United Kingdom

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. · This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom ...


  • University of Edinburgh Edinburgh, United Kingdom

    **UE06: Salary £32,982 - £38,205** · **CAHSS / Edinburgh College of Art** · **Fixed term (15 months), Full time (35 hours per week)** · **2 positions** · Edinburgh College of Art has a new fixed term appointment seeking an experienced and highly organised Academic Services Office ...


  • University of Edinburgh Edinburgh, United Kingdom

    **UE06: £32,982 to £38,205** · **CAHSS / Edinburgh College of Art** · **Full-time (35 hours per week)** · **Open-ended** · Edinburgh College of Art is seeking an experienced and highly organised Academic Services Officer with strong inter-personal skills to join the Student and A ...


  • Virgin Money Edinburgh, United Kingdom

    **Come and Join our Virgin Money family** · We are recruiting **Customer Service Officers** or as we call them - Virgin Money Hosts · Our Virgin Money Hosts are the face of Virgin Money and have a crucial role to play, delivering a heartfelt service to our customers daily. Our fa ...


  • RWR Recruitment Edinburgh, United Kingdom Part time

    **Edinburgh City Centre** · **Customer Service Executive** · **£21,933 (pro rata)** · **Part time hours Monday to Friday - you choose** · **(1 in 6 Saturdays)** · **Hybrid working** · Are you an experienced Customer Service Agent? · Can you provide a fantastic service to inbound ...


  • ABM Edinburgh, United Kingdom

    **Description**: · **JOB TITLE: Security Officer and Customer Service Officer** · **LOCATION: Gyle Shopping Centre, EH12 9JT** · **CONTRACT: Permanent, 42 hours per week, dayshift role** · **SHIFT PATTERN: 4 days on and 4 days off with 3 weekends off in a row** · **PAY RATE: £12. ...


  • State Street Edinburgh, United Kingdom

    **Who we are looking for?** · **Why this role is important to us** · The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives clients and managers access to the essential financial tools they need to deliver effective investment solutions. From co ...


  • East Lothian Council Haddington, United Kingdom Part time

    Vacancy Information · The salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly. · Hourly rate of pay: £ £17.78 · Days and Hours of Work: · Monday & Tuesday, 09:00-17:00 · Flexi time is applicable. · To start 1st July 2024. · The Haddin ...


  • East Lothian Council Haddington, United Kingdom

    INTERNAL APPLICANTS ONLY · This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us). Job Details · To supervise an Area Team of staff responsible for the delivery of front line cust ...


  • Parity Professionals Edinburgh, United Kingdom

    I have an opportunity for a **Finance and Business Services Officer **to join my client, a public sector organisation who are tasked with running a public inquiry. This role is a contract basis for 23 months. · The Offices and Public Hearings Venue are based in central Edinburgh. ...


  • JPMorgan Chase Bank, N.A. Edinburgh, United Kingdom

    JPMorgan Chase's Investment Middle Office (IMOS) acts as the Middle Office for our clients across a range of products, including but not limited to Listed Securities, Cash, ETDs, OTCs, Repos, Bank Loans and CFDs. IMOS deals with all stages of the lifecycle for each product from b ...


  • Historic Environment Scotland Edinburgh, United Kingdom

    Thank you for your interest in the post of Facilities and Office Services Assistant with Historic Environment Scotland, based at Longmore House and John Sinclair House. · **Benefits**: · We offer a number of excellent benefits, such as special leave, reimbursement for relevant pr ...


  • Parity Professionals Edinburgh, United Kingdom

    I have an opportunity for a **Finance and Business Services Officer **to join my client, a public sector organisation who are tasked with running a public inquiry. This role is a contract basis for 23 months. · The Offices and Public Hearings Venue are based in central Edinburgh. ...


  • Search Consultancy Edinburgh, United Kingdom

    Would you like to work for a company who truly believes in what they do? · And where helping is more important than profits? · If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service ...