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    ServiceNow (Pre Sales) Solution Architect - United Kingdom - NST Recruitment Limited

    NST Recruitment Limited
    NST Recruitment Limited United Kingdom

    1 week ago

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    Description

    ServiceNow (Pre Sales) Solution Architect

    REF: 34002
    LOCATION: United Kingdom
    SALARY: 100,000 GBP
    TYPE: Permanent

    Overview:
    We are seeking a highly motivated and detail-oriented ServiceNow Pre-Sales Solution Consultant with a fanatical commitment to quality and a solution-oriented mindset. The ideal candidate will thrive on delivering high-quality ServiceNow demonstrations, fostering client relationships, and contributing to the growth of the company.

    Key Responsibilities:

    • Support qualification, discovery, and scoping activities during sales campaigns.
    • Handle ServiceNow technical inquiries from clients and internal colleagues.
    • Configure demonstration environments to address client requirements and business issues.
    • Deliver value driven ServiceNow demonstrations to clients.

    Solution Development:

    • Create highly accurate solution plans, client proposals, and Statement of Work (SOW) documentation.
    • Respond to Request for Information/Proposal (RFI/RFP) documents in line with client requirements.
    • Lead customer workshops to gather client requirements and translate them into high-value solutions.

    Collaboration and Communication:

    • Share best practices and known solutions to enhance the quality and efficiency of the team.
    • Build strong relationships with ServiceNow technical, sales, partner, and education resources.
    • Experience with SaaS offerings; ServiceNow experience is a bonus.
    • Outstanding communication skills in writing, speaking, and presenting to senior stakeholders.
    • Ability to create, define, and develop solution proposals and SOW documentation.
    • Experience in responding to detailed and complex RFPs.

    ServiceNow Expertise:

    • Provide effective and value-driven demonstrations of the ServiceNow platform.
    • Thorough commercial understanding of sales and marketing activities.

    Analytical and Problem-Solving Skills:

    • Ability to demonstrate analytical and problem-solving skills.
    • Excellent verbal, written, and time management skills.

    ServiceNow Specific:

    • ServiceNow experience is highly advantageous.
    • Working knowledge of IT Service Management, processes, and best practices, or complimentary toolsets.

    Certifications:

    • ITIL v3 foundation (or higher) certification is a plus.

    Attitude and Personal Attributes:

    • Growth mindset with a strong desire to learn and grow with the company.
    • Takes accountability and adopts extreme ownership.
    • People-first mentality.

    Team player who thrives in a collaborative environment

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