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    Legal Credit Controller - United Kingdom - Plum Sales

    Plum Sales
    Plum Sales United Kingdom

    1 day ago

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    Description

    CREDIT CONTROLLER
    SALARY to £30K + Bonus + Benefits
    Our client is looking for a Credit Controller to join their team.

    The successful candidate will be responsible for a ledger of approximately 1000 accounts, and to proactively manage the collection of debtor balances by phone, email, and letter.

    To ensure accurate and timely notes are against each customer account in Oracle.
    To continually meet the cash collection and debtor day targets as set by the company.
    Maintain own ledger; ensuring correct details are registered resolving unallocated cash, credit balances and customer refunds
    To ensure daily debtor calls are duly made as part of monthly collection strategy.
    To make decisions regarding customer holds and when litigation processes should begin.

    To work with revenue billing, order authorisation, sales teams, and other internal contacts to ensure correct information is provided to customer.

    To post cash payments onto customer accounts.
    Work with the Team and the Credit Manager on Direct Debit collections and processing.
    Update Lease payments in Oracle, reconciling lease company prepayments
    Comply with all Group policies, procedures, and objectives.
    Undertake any ad-hoc duties as directed by the Credit Manager.

    Previous experience in credit control desirable but not necessary
    Good critical thinking skills for customer disputes, account reconciliations
    Must feel confident dealing with customers both on the phone and in writing
    Strong computer skills, with proficient level of excel.
    Ability to perform as part of a team and within a busy office environment.
    Desire to learn and progress within Credit Control, opportunity to study for credit control qualifications is offered with this role
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