- Administer and configure Salesforce platform to support business processes and workflows.
- Customize Salesforce objects, fields, page layouts, record types, and workflows to meet business requirements.
- Manage user roles, profiles, permissions, and security settings in Salesforce.
- Develop and maintain custom reports and dashboards to provide actionable insights to stakeholders.
- Implement and manage Salesforce automation tools such as Process Builder, Flow, and Workflow Rules.
- Perform data imports, exports, and data cleansing activities as needed.
- Collaborate with stakeholders to gather requirements and provide technical guidance and support.
- Stay current with Salesforce updates, releases, and best practices to ensure the platform is optimized for performance and efficiency.
- Provide training and support to users on Salesforce functionality and best practices.
- Troubleshoot and resolve issues related to Salesforce configuration, customization, and integration.
- 4+ years hands on experience with SFMC
- Experience leading integration projects.
- Knowledge of CAN-SPAM, GDPR and CCPA.
- Proficient in SQL, AMPScript, and other scripting languages used in Marketing Cloud.
- Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
- Familiarity with CRM systems, preferably Salesforce CRM, and experience with data integration concepts.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Marketing) or equivalent experience.
- Salesforce Certifications: MC Email Specialist and MC Administrator.
- A professional environment with room for creativity and fun
- VIP access to select music events & livestream
- Focus Days
- 30 days annual leave
- Health, dental, and vision insurance (varies by country)
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Salesforce Marketing Cloud Administrator - London, United Kingdom - BEATPORT, LLC
Description
About Beatport:
For over 20 years, Beatport has been the global leader in DJ and club culture, pushing the boundaries of dance music to all corners of the world. Created by DJs for DJs, Beatport has always been dedicated to innovating new products and services to support evolving generations of music performers and producers.
The Beatport Group includes some of the best-known brands in DJ culture, including Beatport, Beatsource, Loopmasters, Plugin Boutique, Loopcloud, Beatport Streaming, Ampsuite, LabelRadar, & The International Music Summit (IMS). We are consistently looking for bright, creative professionals with diverse perspectives and backgrounds.
Where you come in:
We pride ourselves on fostering a collaborative and inclusive work environment where every team member is empowered to contribute to our success. As we continue to grow, we are seeking a skilled Salesforce Administrator to join our team and play a pivotal role in optimizing our Salesforce platform to support our business objectives.
This is a full time position (Monday to Friday) in our office located in Farringdon, London (UK) to support Beatports Global Marketing team. Fluency in English both written and verbal is required for this role.
Position Overview:
As Salesforce Marketing Cloud Administrator, this individual will have a hands-on role in the ongoing technical maintenance of the platform. In this role, you will be responsible for managing and optimizing our Salesforce Marketing Cloud platform, ensuring seamless and effective email, mobile, and digital marketing campaigns. You will work closely with cross-functional teams to understand business requirements, implement solutions, and drive marketing automation strategies. You will report to the Director of Engineering.
Key Responsibilities:
Qualifications:
How to apply:
Please apply with your resume, cover letter and any relevant links by clicking the "apply" link
Benefits:
We offer a responsible and exciting proposal with an international range. The position is within a highly motivated team with a positive working climate, allowing you to express your talent fully. In addition, we offer appropriate remuneration and very good development opportunities within a dynamically growing enterprise. Beyond this, the position provides an intensive integration into the international music scene.
Equal Employment Opportunity:
The Beatport Group strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Practices:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Beatports recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Beatport may pursue all avenues available, including promotion from within, employee referrals, outside advertising, Internet recruiting, job fairs and college recruiting. Beatport does not accept speculative CV's from employment agencies unless specifically requested by the Talent Team.