Jobs

    IT Support Technician - Bury St Edmunds, United Kingdom - Bristow Holland Ltd

    Bristow Holland Ltd
    Bristow Holland Ltd Bury St Edmunds, United Kingdom

    3 weeks ago

    Default job background
    Permanent, Full time
    Description

    Bristow Holland has a great opportunity available for an IT Support Technician to join an exciting company located in Bury St Edmunds.

    In this position, you will deliver top-notch IT support across the business and collaborate closely with the ICT Manager on project executions.

    You will be part of the infrastructure team, where adherence to best practices and fostering a positive IT culture are essential.


    Responsibilities:
    • Provide IT support to staff both remotely and onsite.
    • Assist in managing existing server infrastructure on-premises and in Azure IaaS.
    • Carry out deployment and maintenance of desktops, laptops, and company-owned mobile devices.
    • Manage the company's cloud services with Microsoft (Office 365, Entra ID & Azure).
    • Oversee the company's cybersecurity tools such as Sophos and Mimecast on a daily basis.
    • Play a role in deploying and maintaining network infrastructure including firewalls, switches, and wireless access points.
    • Support the ICT Manager and IT Project leaders in project fulfillment.
    • Develop and uphold IT documentation to a high standard.
    • Provide guidance to junior IT staff as needed for their professional growth.

    Key Skills:
    • Proficiency in installing, configuring, and maintaining IT software and hardware such as Desktops, Laptops, Thin Clients, and Printers
    • Familiarity with Office 365
    • Experience with Active Directory
    • Knowledge of Windows 10/11
    • Exposure to Exchange
    • Understanding of network operations
    • Competence in Windows Server


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