Temporary Receptionist - United Kingdom - Kent Training & Apprenticeships

Kent Training & Apprenticeships United Kingdom

1 week ago

Description

GCSE Level 9-4 (or Grade A-C) in English and Maths, or equivalent qualifications in these subjects.
Oaklands Health Centre is a GP Practice in the seaside town of Hythe.

We are a team of 2 GP Partners, 3 Salaried GPs, 5 Advanced Nurse Practitioners, 2 Practice Nurses and 3 Health Care Assistants and 1 Phlebotomist.

We are the Lead Practice for the Primary Care Network, Folkestone and Hythe Rural.
Provide high quality accessible primary medical care
Ensure and support continued professional development of the Primary Health Care Team

Travel Information:

Oaklands Health Centre is on a main bus route, free parking is available in and around the town, no parking permits needed.

As part of the Oaklands Health Centre Team you will be responsible for undertaking a wide range of administrative and reception duties.

Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies.

Data entry of new and temporary registrations and relevant patient information
Input data into patient's healthcare records as necessary
Read code data on EMIS web
Book appointments via telephone or at reception
Monday to Friday 9.20% paid time during working hours is given to complete training, referred to as "Off the Job Training"
Clear, polite telephone manner
Ability to follow policy and procedure
Personal Qualities
GCSE Level 9-4 (or Grade A-C) in English and maths, or equivalent qualifications in these subjects
Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – Customer Services Practitioner Level 2 Standard will establish an Apprentice's skills to deliver high quality service to customers both internally and externally.

The Apprenticeship will incorporate knowledge of customers and the customer experience, understanding the organisation, its products/services and their role and responsibilities.

Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

As of 1st April 2024, the NMW for Apprentices is £6.40 per hour.

This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship.

For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.
The wage for Apprentices applies to both time spent on the job plus time spent in training.
You will be responsible for your travel expenses to and from your place of work

KT&A:

Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience.

KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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