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    Workday HCM Consultant - London, United Kingdom - LSA Recruit

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    Description

    We have an exciting job opportunity for Workday HCM Consultant role at London, UK.

    Job Title: Workday HCM Consultant

    Location: London, UK

    Role Type: Permanent

    Workday HCM Consultant.

    • Provide expert level postproduction support services for HR team including issue resolution and enhancements in Workday HCM, Recruitment, Absence, Time tracking, Learning, Talent Management and Payroll modules.
    • Utilise your deep knowledge to configure these modules and ensure they align with HR requirements.
    • Collaborate closely with client's HR team to understand their unique needs, resolve support requests, and participate in strategic road mapping services to enhance workday experience.
    • Should be able develop and support projects by providing customized documentation, functional specification, technical specification wherever possible, test cases, knowledge transfer documentation and user training documents.
    • Understanding of ITIL framework & SLAs with particular emphasis on Change/Release/Problem & Incident Management).
    • Should have experience dealing with all levels of priority-based tickets coupled with a strong understanding of SLA processes and escalation processes therein.
    • 24X7 service mindset. Getting the Business back in business, whatever it takes
    • Open to short travels inside UK/EU on assignment, if required.
    • Must have strong interpersonal skills and be able to deal with any client escalations.

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