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    Software Support Technician - Newport, United Kingdom - W P RECRUITMENT HR LTD

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    Full time
    Description

    Software Support Technician

    Industry: IT

    Location: East Wight ( this is not aremote working role)

    Hours: 9am - 5pm

    Days: Monday - Friday

    Duration:Permanent

    Duties:

    Entry level role, providing first line technicalsupport, for a suite of products to a global network of partnersvia phone, email, online forum and face to face.

    Hosting training sessions both virtuallyand in-person.

    Processingorders for hardware, software and other items.

    Assisting the development team insoftware testing and quality control.

    Assisting other departments where required e.g.graphic or web design.

    Experience:

    Must have proven customer service experience and aninterest in technology.

    Must have a strong level of computer literacy withan understanding of PCs and PC Software.

    Experience of managing EPOS systems is anadvantage.

    Experience ofsystem administration or UI testing is beneficial.

    Own transport recommended due to location(cycle to work scheme and e-bikes available).

    Salary: £20,000 - £30,000per annum, dependent uponexperience.

    If you have theexperience required please email your CV, with the job title as thesubject, to

    By submitting your CV to WPRecruitment & HR Ltd, you imply consent to our agencyprocessing your personal data, please see our GDPR webpage forfurther information:

    If we think you aresuitable, we will invite you to register with our agency, WPRecruitment & HR Ltd., in order to be considered forvacancies.

    If you arealready registered with our agency, please contact our officedirectly on for further details.

    Please note that all adverts are listedfor 30 days, however they may be filled before this periodends.

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