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Service Coordinator
1 week ago
Places for People Newcastle upon Tyne, United KingdomDo you want a role where you're recognised for what you do, given the opportunity to develop professionally and have the chance to be the best version of yourself? Progression and succession opportunities are foremost in our aims. Reward and recognition are a key feature, through ...
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Service Coordinator
1 week ago
Turn Key Air Conditioning Ltd Gateshead, United KingdomWe're looking for an energetic and super organised Service Desk Coordinator to work within our Service Department. · Reporting to the Service Department Manager, you'll be responsible for ensuring the smooth running of our Service Desk, making sure that all jobs are logged and as ...
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Service and Rentals Coordinator
1 week ago
Extension Recruitment Newcastle upon Tyne, United KingdomOur client is a global engineering business with multiple sites in the North East. They are currently looking for a Service and Rentals Coordinator to join them on a permanent basis. · Reporting to the Head of Projects, the Service and Rentals Coordinator is responsible for manag ...
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Customer Service Coordinator
1 week ago
Hadrians Recruitment Newcastle upon Tyne, United Kingdom**Role: Customer Service Coordinator** · **Location: Hybrid working (following 3 months office-based induction training)** · - 1 week - Newcastle Shared Service Office (NE4) based. · - 1 week - Home based. · **Working Hours: Mon-Fri -8am-5pm** · **Starting salary: £23,000 + compa ...
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Client Services Coordinator
1 week ago
Exclusive Networks Limited Newcastle upon Tyne, United KingdomExclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we ...
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Service Coordinator
1 week ago
Detail2Recruitment Hebburn, United KingdomWe are working with a growing Facilities Management organisation who are looking for an additional helpdesk coordinator for their office in the North East in the South Tyneside area to join their expanding service team. · **Job Purpose** · To proactively manage reactive and plann ...
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Customer Service Coordinator
1 week ago
Zenith People Gateshead, United Kingdom**The Company** · Zenith Commercial are currently supporting a multinational manufacturing company based in Gateshead on their search for a Customer Service Coordinator. · They will be responsible for the efficient, effective continuous improvement on your portfolio of accounts. ...
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Customer Service Coordinator
16 hours ago
Jackson Hogg Gateshead, United KingdomJackson Hogg is supporting an established company, with great culture and a warm and welcoming environment, in search of a Customer Service Coordinator to join the team on a 12 month temp contract. · **Job Title**: Customer Services Co-Ordinator · **Reports to**: Site Operations ...
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Customer Service Coordinator
1 week ago
Zenith People Gateshead, United Kingdom**The Company** · Zenith Commercial are currently supporting a multinational manufacturing company based in Gateshead on their search for a Customer Service Coordinator. · They will be responsible for the efficient, effective continuous improvement on your portfolio of accounts. ...
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Customer Services Coordinator
1 day ago
WestRock Newcastle upon Tyne, United Kingdom**The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and cont ...
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Customer Services Coordinator
1 week ago
WestRock Newcastle upon Tyne, United Kingdom**The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and cont ...
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Service Coordinator
1 week ago
CSN Services Blaydon-On-Tyne, United Kingdom**About us** · We are professional and agile home security company that focuses on community over pushy sales tactics. · Our work environment includes: · - Wellness programs · - Growth opportunities · - Company perks · Our Service Coordinators work with our Engineers and admin te ...
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Customer Services Coordinator
1 week ago
WestRock Newcastle upon Tyne, United Kingdom**The Opportunity**: To be · responsible for specific customer accounts as directed and to cover other · customer accounts when required. To be · responsible for all aspects of those accounts including administration, · building effective customer relationships, working capital, ...
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Library Services Coordinator
1 week ago
Newcastle University Newcastle upon Tyne, United Kingdom**Salary**: £24,144 to £25,285 with progression to £27,396 per annum · Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiati ...
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Regional Service Desk Coordinator
2 days ago
Nomad Digital Newcastle upon Tyne, United Kingdom**Overview** · We're currently recruiting for a Regional Service Desk Coordinator for our fast-paced, innovative Operations and Maintenance division. As Regional Service Desk Coordinator you will be responsible for delivering world-class service, ensuring the success and stabilit ...
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Global Service Delivery Coordinator
1 day ago
Payroll Software & Services Group Newcastle upon Tyne, United Kingdom**Description**: · Join our Global team as a Global Service Delivery Coordinator · We are on the look out for customer service professionals who are ready for their next challenge. · Located within the vibrant community of Hoults Yard, our modern offices provide an inspiring work ...
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Service and After-sales Coordinator
1 day ago
Jackson Hogg Gateshead, United Kingdom**Jackson Hogg is excited to be working with a well established Manufacturing company in their search for a Service and After-Sales Coordinator.** · **Position summary** · The Service & After-sales Coordinator is responsible for the delivery of service support to service the UK's ...
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Service and After-sales Coordinator
16 hours ago
Jackson Hogg Gateshead, United Kingdom**Jackson Hogg is excited to be working with a well established Manufacturing company in their search for a Service and After-Sales Coordinator.** · **Position summary** · The Service & After-sales Coordinator is responsible for the delivery of service support to service the UK's ...
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Service Coordinator
1 week ago
Path Recruitment Washington, United KingdomLocation · Washington- Discipline: · - Plant Hire, Sweeper Hire, Commercial Vehicles, Tool Hire, Powered Access, Power Generation, Accommodation, Builders Merchants, Agricultural, Lifting & Handling, Non Mechanical, Rail Plant, Material Handling, Cranes, Heavy Plant, Demolition- ...
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French Regional Service Desk Coordinator
2 days ago
Nomad Digital Newcastle upon Tyne, United Kingdom**Overview** · We're currently recruiting for a Regional Service Desk Coordinator for our fast-paced, innovative Operations and Maintenance division. As Regional Service Desk Coordinator you will be responsible for ensuring service is delivered in-line with the customer service c ...
Customer Service Coordinator - Newcastle Upon Tyne, United Kingdom - Mtrec
Description
Service Contract Coordinator
Northumberland
Full Time
Temporary to Permanent
£21,000 - £23,000 per annum
J14869
The Rewards and Benefits;
·Cycle to work scheme
·Health & wellbeing programme
·On-site parking
·Referral programme
·Monday to Friday working hours
·Continuous training and development
The Company you will be working for;
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Service Contract Coordinator to start in June. This is to cover maternity leave with a strong chance of securing a permanent contract due to hard work and dedication If you feel you have the required skills and experience, please apply for an immediate response
The Job you will be doing;
·Service contract upkeep – ensure that the contracts are all in date, when due ensure MD has quoted and chase for PO, invoice as needed and make sure files are up to date and spreadsheet. Offer maintenance visits via e-mails, letters etc. ensure scheduled in for service dept
·Job diary / logistics – speak with customers to arrange times for visits – send service visit forms – raise jobs on both diary system and SAP system – book diary for maintenance days, service contracts – breakdowns
·Appointments – booking visits for service to evaluate installation jobs or to do site visits
·Quote parts and labour for follow on works
·Customer contact – liaise with customers keeping them informed on their site visits – keep regular contact with service contract customers
·Timesheets – collect timesheets and process
·Overtime claim form checking – verify with trackers, MD to sign off timesheets and send to Head Office on time
·Site inductions & Contractor safety cards - Collate information on a spreadsheet and set reminders on outlook calendar to re-book inductions. Keep track of JIB & safety passport cards and ensure renewals are booked in good time.
·Vehicle register – vehicle records to be kept up to date including all maintenance, tax and MOTs.
·Maintenance Reports – check over maintenance reports following service visits and check if there are recommendations to quote – quote for these
·Tools and equipment lists to be kept up to date including ensuring all items have been calibrated and the PAT test is up to date.
·Calibration equipment and register to be kept up to date.
·General Telephone Enquiries
·Ad hoc admin duties
About you;
·Strong administration skills
·Excellent organisational/logistical and planning skills as the team covers the whole of the UK and Ireland
·Sound business knowledge
·Employee relationship skills with understanding of H & S issues
·Interpersonal skills
·IT Skills especially word and excel
·Time Management skills
·Customer focused
·Good telephone manner
·Diplomacy, tact and mediation skills
·You must be customer focused, with a proactive approach to day-to-day work as well as being able to maintain effective relationships with current customers. Experience in Microsoft Word, Excel, Power Point and Outlook is essential, experience of SAP and Protean would be helpful but not essential.
·You must be a team player, and be able to contribute towards team goals, equally you must be able to demonstrate the ability to work under own initiative at times.