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    It Manager Infrastructure Lead Msp Working - United Kingdom - RemoteWorker UK

    RemoteWorker UK
    RemoteWorker UK United Kingdom

    1 week ago

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    It Manager Infrastructure Lead Msp Working (Remote)



    It Manager Infrastructure Lead Msp Working | RemoteWorker UK |UK

    IT Manager / Infrastructure Lead – MSP, Remote Working Doesthe idea of making a significant difference in the quality of IT inmultiple, small businesses, excite you? This is the lead technician role,..

    Login to continue IT Manager / Infrastructure Lead – MSP, Remote Working Doesthe idea of making a significant difference in the quality of IT inmultiple, small businesses, excite you? This is the lead technician role,designing & supporting technology solutions for 20 clients (with over250 users) of an expanding MSP in Hertfordshire.

    Reporting to the owner ofthe MSP, you will assume the IT Manager role for all customers, buildingrelationships with staff, always seeking to improve the user experience.

    The company is highly client-focused, building trusted relationships, anddedicating time to understand their needs and delivering a white-gloveservice when needed.

    The role is home-based, servicing clients inHertfordshire, on site and (mostly) remotely.


    Responsibilities:

    ITManagement:
    Design, maintain, and developall clients' IT solutions

    Team Management:
    Lead a small, 3rd party, 1st Line team in Eastern EuropeSupport : Provide 3rd Line support on tickets escalated by the Service DeskProject Management : Plan, execute, and oversee IT projects, ensuringtimely completion


    Network Security:
    Implement robust security measures,configuring firewalls, managing VPNs, and safeguarding networkinfrastructure against potential threats


    Server Administration &Virtualisation:
    Manage server operations and virtual environments,utilizing tools like VMWare, PowerShell, and SSH for peak performance andreliability


    Cloud Services Management:
    Manage and integrate cloudsolutions, including Azure, Office 365, and Zoom, ensuring seamlessoperation and service coherence.


    Data Backup & Recovery :
    Implement andmaintain data backup procedures and disaster recovery operations

    Cross-Platform Proficiency:
    Strong familiarity with both Windows & Mac.
    Proficiency with Linux is a bonus.


    IT Policy Development and Documentation:
    Develop robust IT policies and procedures, ensuring comprehensivedocumentation of customer IT configurations for clarity and compliance

    User Training & Support :
    Provide training and support toclient's staff


    Staff Development:

    Build a team as the businessgrows; upskill 3rd party Service Desk Analysts wherever possible This is afantastic opportunity to work closely with business owners, designingsolutions and ensuring their technology enables their success.

    If thissounds like the role for you, please apply with your CV.

    IT Manager /Infrastructure Lead – MSP, Hertfordshire ADZN1_UKTJ Show more Show lessTagged as:
    remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home

    When applying state you found this job on Remote Network.

    #J-18808-Ljbffr
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