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    Shift Manager - Bristol, United Kingdom - Graphic Packaging International - Europe

    Graphic Packaging International - Europe
    Graphic Packaging International - Europe Bristol, United Kingdom

    6 days ago

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    Description

    Job Description

    JOB PURPOSE

    The Purpose of the Shift Managers is to support the Operations Manager and Department Managers in the smooth running of the Production areas. This is done through management of the staff on the allocated shift, dealing with a wide range of issues such as Employee Relations, Operational issues, Training and Sickness management. The Shift Manager monitors all operational aspects of the machines and staff. They actively lead and participate in plant safety, housekeeping, 5S, and lean manufacturing programs by ensuring goals are met within the department, ensuring completion of all required paperwork.

    SPECIFIC RESPONSIBILITIES


    • Organising the working shift, allocating employees to machines and setting targets for the day


    • Chasing employees who have not turned up to work, trying to arrange cover if necessary


    • Monitoring of productions throughout the day


    • Carry out appraisal for all assistants on your shift each quarter.


    • Liaising with their team on any issues or queries, ensuring a prompt resolution


    • Working with different department managers to ensure smooth running of the site. This is to include, but not limited to, HR, Planning, Engineering, Operations and Departmental managers.


    • To support any ongoing HR or Management projects


    • To ensure compliance to policies and procedures throughout their team


    • Carry out all return-to-work interviews, liaising with HR and ensuring appropriate actions are taken regarding the Employees' absence.


    • To take part in daily, monthly, and ad-hoc meetings to ensure communication between departments


    • Manage meal breaks and any absences that may occur during the working day


    • To promote Health & Safety, Lean and other appropriate initiatives to their team


    • To carry out continuous improvement exercises


    • To complete all necessary reports on a daily, monthly, and ad-hoc basis


    • To actively manage any conflict that may arise in the team


    • Work to develop their teams and individuals that are looking to progress


    • Train new and current staff on skills needed to carry out their duties effectively and efficiently


    • Act as a Role Model for the staff, through a culture of "leading from the front"


    • To carry out disciplinary investigations when required.


    • To undertake H&S incident investigations


    • Ensure that H&S and quality audits are carried out as scheduled

    PERFORMANCE INDICATORS


    • Achieve departmental KPI's


    • Constantly strive to reduce downtime to agreed levels


    • Meet and maintain customer requirements in terms of quality and output


    • Compliance with the company's quality standards (ISO / BRC)


    • Adherence to the company's health safety & environment standards


    • Maintain a good overall condition of work area through routine maintenance


    • Accurate & efficient control of components including filing and good housekeeping practices

    SKILLS/QUALS


    • Full working knowledge of BRC & ISO9001


    • Essential experience of Lean Manufacturing


    • Strong Management/Leadership Skills


    • Able to demonstrate reducing downtime and improve efficiency's


    • Able to work in a fast paced environment


    • Strong commercial awareness and business acumen


    • Computer literate, able to operate Microsoft Word, Excel and Outlook/Email


    • Excellent aptitude


    • Must be proactive


    • Organizing, Planning, and Prioritising Workload to achieve targeted KPI's

    INTERPERSONAL SKILLS


    • Oral communication – instruct/teach others, resolve complaints & settle disputes, provide routine information to team leaders/co-workers, interact with peers/managers to share knowledge & determine work priorities, provide basic counselling and answer questions as required


    • Written communication – complete standard records & forms, produce other written correspondence including letters, memos, plans, notes, reports & emails and produce standard operating procedures


    • Problem solving – use everyday judgement or basic calculations to perform basic tasks, analyse/evaluate information from multiple sources and use to solve problems


    • Decision making – have the authority to determine and change priorities


    • Planning – schedule and coordinate the activities of technical, financial and staffing resources to achieve company objectives


    • Negotiation – negotiate with others about controversial and/or conflicting matters


    • Creativity – develop new ideas, techniques, systems and policies


    • Leadership – play lead role in meetings and committees and conduct briefings as necessary

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