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York

    Dispensary Workflow Supervisor - York, United Kingdom - York and Scarborough Teaching Hospitals NHS Foundation Trust

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    Full time
    Description

    Job overview

    An exciting opportunity has arisen for an enthusiastic and self-motivated individual to join the dispensary team at York Hospital as the Principal Pharmacy Technician for the service.

    We are looking to recruit an individual that is able to adapt to changing demands and is committed to providing a high-quality patient focused service.

    This role will require the post holder to demonstrate excellent leadership, communication and interpersonal skills.

    Candidates must be registered with the GPhC and meet the essential criteria as specified in the person specification.

    Main duties of the job

    The role of the successful candidate will include:

  • Direct line management of the dispensary team.
  • Maintaining competency in all required areas of the dispensary and participating in the delivery of the service including dispensing and accuracy checking.
  • Organising departmental rotas for dispensing and accuracy checking to support staff members to maintain competence and ensure service provision is maintained appropriately.
  • Reporting, monitoring and analysing KPIs and performance statistics to ensure working practices are appropriate to maintain efficient operation of the dispensary service.
  • Working collaboratively with other members of the pharmacy department and the wider organisation to support the achievement of our organisational and departmental strategic objectives and goals.
  • Participating in the departmental error monitoring group to ensure that errors, near misses and incidents are reviewed and actioned appropriately and learning is embedded into practice to reduce risks.
  • Identifying, planning and implementing audits to support with service improvements.
  • Reviewing and implementing new and current SOPs and training documents.
  • Mentoring and supporting the training of Pre-registration Pharmacy Technicians, Senior Pharmacy Assistants, Pharmacy Assistants and other members of staff.
  • Participation in the weekend and bank holiday rota as a Team Leader.
  • Further information regarding the role and responsibilities can be found in the job description.

    Working for our organisation

    Our benefits

    We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
  • For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

    Detailed job description and main responsibilities

    A full description of the role is available in the attachment: job description.

    Working for the Trust

    Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

    Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-

    As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

    Armed Forces Friendly Employer

    We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

    COVID-19 Vaccination Requirements

    Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

    Person specification

    Education, Qualifications and Training

    Essential criteria

  • BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent.
  • Certificate in management or equivalent training, including effective and legal recruitment, appraisal, and performance management; Registered with the General Pharmaceutical Council (GPhC);
  • Desirable criteria

  • QCF Level 4 or above in a qualification relevant to the post.
  • ACT or PIPC qualification.
  • Experience & Knowledge Required

    Essential criteria

  • Specialist clinical and / or technical knowledge relating to the service to be managed;
  • Knowledge of legislation, and pharmacy law and ethics in relation to the service to be managed;
  • Knowledge of clinical governance, medicines management, risk management, health and safety and the wider health service;
  • A length of experience sufficient to gain the competencies required for the post;
  • Appropriate use of negotiating and influencing skills;
  • Skills & Attributes

    Essential criteria

  • Define, assess and review processes;
  • Effective audit internal process/make analysis of service impact; through the reporting of KPIs.
  • Ability to implement, assess and evaluate competency based training programmes in specialist areas;
  • Ability to participate in long term planning of the service to be managed;
  • Ability to plan, prioritise and reorganise daily, weekly and monthly workload in the face of changing and competing demands to meet deadlines;
  • Flexibility to changing work demands;
  • Use of initiative appropriately; Ability to set objectives;
  • Appropriate attention to detail Ability to actively contribute to the implementation of change in service, systems and products;
  • Develop and implement Standard Operating Procedures;
  • Ability to monitor and manage errors and to undertake an assessment of training and best practice.
  • Able to use a range of computer programmes relevant to the post
  • Aptitude & Personal Qualities

    Essential criteria

  • Ability to communicate complex information to a range of health service staff and users, verbally and written;
  • Well developed leadership skills;
  • Ability to mentor staff;
  • Ability to work alone;
  • Strong team player;
  • Receive and interpret instruction;
  • Values, Drivers & Motivators

    Essential criteria

  • Ability to demonstrate our organisational values and behaviours:-Kind -Open -Pursue Excellence


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