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    Associate Client Service- Bilingual English/Japanese - London, United Kingdom - Guidepoint

    Guidepoint
    Guidepoint London, United Kingdom

    1 week ago

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    Description
    :

    Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

    Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

    Play a vital role in Guidepoint's success.

    As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

    All applicants must have the right to work in the UK.

    Who We Are:

    Team-oriented and collaborative

    Hard-working professionals who strive for excellence

    ‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients

    Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

    Guidepoint is passionate about your career growth:

    What YOU will own:

  • Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
  • Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
  • Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
  • Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

    • Experience YOU will bring:

  • Bachelor's degree
  • Previous internship/volunteering/extracurriculars

    • Skills YOU will Bring:

  • Desire to work in a sales/lead generation role that is KPI and metrics-driven
  • Fluency in English and Japanese (N1 Level)
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of an international team

    • What We Offer:

    Competitive compensation

    Private health insurance

    Entrepreneurial environment, autonomy, and fast decisions

    International exposure to the global Guidepoint service teams

    Casual work environment

    Summer and winter team events

    Interview Process:

  • Meet your Guidepoint Recruiter
  • Initial Candidate Screen
  • Meet the Guidepoint Teams
  • Hiring Manager Interview
  • Mock Assessment (Role Dependent)
  • Complete a stimulated client request and gain more insight into the role
  • Interview Process Outcome

    • At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

    #LI-REMOTE

    #LI-DT1

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