- Answering the telephone, logging customer enquiries on corporate systems
- Inputting data on corporate systems to assist with accurate reporting
- Liaising with various stakeholders to provide customers with accurate information
- Handling customer complaints and delivering timely responses
- Ensuring customer records are updated accurately
- Keeping records of customer queries and resolutions to provide 'lessons learnt' feedback to the wider team
- Visiting customers to discuss their requirements whilst we are carrying out works
- Supporting the wider team by hand delivering letters where required
- Contacting customers ensure service delivery satisfaction
- Supporting the Customer Service Manager and Customer team
- Auditing information provided to ensure processes are being adhered to
- Ensure professional communication at all timesExperience & Qualifications 2 years Customer Service Experience
- Minimum of 5 GCSE's A – C or equivalent including maths and English desirable
- Full valid UK driving licence essentialContact Maisie Clark for further details.
-
Customer Care Administrator
1 week ago
Elvet Recruitment Durham, United Kingdom Permanent, Full timeElvet Recruitment are recruiting for a Customer Care Administrator to work for a company based in Durham. · This is a full-time and permanent position. · Role: · * Maintain and update the relevant Customer Care log/monitor · * Provide administration support processing customer co ...
-
Customer Care Administrator
1 week ago
Elvet Recruitment Durham, United KingdomElvet recruitment have been appointed to recruit for a Customer Service Administrator to join a Durham based business. · Responsibilities: · * Answering the telephone, logging customer enquiries on corporate systems · * Inputting data on corporate systems to assist with accurate ...
-
Alliance Care Administrator
3 weeks ago
Sunderland GP Alliance Washington, United KingdomMAIN DUTIES AND RESPONSIBILITIES To identify and prioritise contacts via the artificial intelligence solution to indicate the priority and urgency of cases to practice staff. To support Alliance Care clinicians to allocate appointments according to clinical need to provide equita ...
-
Care Home Administrator
3 weeks ago
Careline Lifestyles Newcastle upon Tyne, United KingdomCare Home Administrator - St Stephens Court · We are looking for an enthusiastic, passionate and caring Home Administrator to join our team at St Stephens Court, Brunel Terrace, Newcastle upon Tyne, NE4 7NL. · **About us**: · Careline Lifestyles is a specialist provider of reside ...
-
Customer Care Administrator
4 weeks ago
Northumbria Primary Care North Shields, United KingdomNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. · We are looking for a highly motivated a ...
-
Customer Care Administrator
3 weeks ago
Northumbria Healthcare NHS Foundation Trust Seaton Delaval, United KingdomWe are delighted to be able to offer Customer Care Administrator posts at Northumbria Healthcare Innovation Hub. We are looking to fill 3 x 37.5hrs positions - we will be open to full time and part time working. · Northumbria Primary Care is a developing, dynamic organisation wit ...
-
Customer Care Administrator
4 weeks ago
Service Care Middlesbrough, United Kingdom**Job Title: Customer Care Administrator** · **Work Pattern: 25 hours per week** · **Type: Fixed Term 6 Months** · **Location**:Middlesbrough TS2** · **Salary: £16,701 per annum (FTE £24,718)** · **Purpose of the role -** · Our client is looking for a customer care administrator ...
-
Customer Care Administrator
3 weeks ago
Northumbria Primary Care Morpeth, United KingdomWe are delighted to be able to offer Customer Care Administrator posts at Northumberland Health, based at Widdrington Surgery. We are looking to fill a 15hour vacancy working across 2-3days (Monday, Thursday and/or Friday). · Northumbria Primary Care is a developing, dynamic orga ...
-
Customer Care Administrator
2 weeks ago
Northumbria Primary Care Whitley Bay, United KingdomNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. · You must be able to prioritise workload ...
-
Care Home Administrator
2 weeks ago
The Oaks, Hillcare Blyth, United KingdomAre you looking for an exciting opportunity to really make a difference in our Nursing and Residential Home? · We are looking for a dynamic individual, to become our home administrator You will be working closely with the Home Manager and head office to undertake a variety of job ...
-
Care Home Administrator
3 weeks ago
Birkinshaw Manor Bedlington, United KingdomAdministrator 2 days per week in busy Care Home · Part time - 16 hours per week days · May need to be flexible with days on occasions and possible extras to cover annual leave · Duties to include · Answering telephone · Receiving and directing visitors · Filing · Reports · Letter ...
-
Children in Care Administrator
3 weeks ago
Harrogate and District NHS Foundation Trust Middlesbrough, United KingdomFor more information please see the attached Job Description and Person Specification. If you have any questions, please contact Maria Makin on ...
-
Sales Administrator- Primary Care
3 weeks ago
Agilio Software Newcastle upon Tyne, United Kingdom**SALES ADMINISTRATOR- PRIMARY CARE** · **JOB DESCRIPTION** · **Background**: · Agilio Software provides cost effective healthcare appraisal toolkits and medical best practice solutions to GPs, hospital doctors and nurses, with the aim to improve clinical standards and patient sa ...
-
Customer Care Administrator
3 weeks ago
Northumbria Healthcare NHS Foundation Trust Haydon Bridge, United Kingdom PermanentJob summary · We are looking to recruit a friendly, motivated and professional customer care administrator to join our team. Ideally, the successful candidate will have a background of working in primary care, as well as strong customer service and administrative skills. · This ...
-
Customer Care Administrator
2 weeks ago
Northumbria Healthcare NHS Foundation Trust Haydon Bridge, United Kingdom Fixed-TermJob summary · We are looking to recruit a friendly, motivated and professional customer care administrator to join our team. Ideally, the successful candidate will have a background of working in primary care, as well as strong customer service and administrative skills. · This ...
-
Customer Care Administrator
1 week ago
Northumbria Healthcare NHS Foundation Trust Cramlington, United Kingdom PermanentJob summary · We are looking to recruit a friendly, motivated and professional customer care administrator to join our team. Ideally, the successful candidate will have a background of working in primary care, as well as strong customer service and administrative skills. · This ...
-
Care Home Administrator
1 week ago
Gainford Group Chester-le-Street, United Kingdom**Responsibilities** · Responsible for the day to day implementation of administrative procedures associated with effective management of the establishment. · The reception of visitor's into the home and assistance thereafter. · Processing of all incoming telephone calls, all cor ...
-
Salaried GP
3 weeks ago
Menlo Park Recruitment Durham, United Kingdom Full timeBackground · This is a truly exceptional organisation whose core values reflect an ethical, sustainable and responsible approach to primary care. The team are extremely close- they share a strong sense of humour and kindness and compassion towards each other. There is genuinely r ...
-
Customer Care Administrator
2 days ago
Northumbria Healthcare NHS Foundation Trust North Shields, United Kingdom PermanentJob summary · We are looking to recruit a friendly, motivated and professional customer care administrator to join our team. Ideally, the successful candidate will have a background of working in primary care, as well as strong customer service and administrative skills. · This ...
-
Finance Administrator
4 weeks ago
Service Care Durham, United KingdomI am currently recruiting on behalf of a charity for a Finance Administrator in County Durham to support day-to day transactions and provide financial administration support with various tasks across the organisation. · **The Role of **Finance Administrator** · - Supporting with ...
Customer Care Administrator - Durham, United Kingdom - Elvet Recruitment
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Elvet recruitment have been appointed to recruit for a Customer Service Administrator to join a Durham based businessResponsibilities:
This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.
By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website