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    It Operations Analyst - United Kingdom - Treasure Data

    Treasure Data
    Treasure Data United Kingdom

    3 weeks ago

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    Description

    It Operations Analyst | Talent Works | UnitedStates
    This role will support the Enterprise Architecture Management Team. TheIT Operations Analyst is a pivotal role that bridges the gap betweenprocurement, risk, and vendor management teams. This role is responsible...

    This role will support the Enterprise Architecture Management Team. TheIT Operations Analyst is a pivotal role that bridges the gap betweenprocurement, risk, and vendor management teams.

    This role is responsiblefor managing and analyzing Service Level Agreements (SLAs) and contractswith vendors, ensuring compliance, verifying adherence to contract terms,and strengthening vendor negotiations.

    The IT Operations Analyst willprovide financial and analytical support to IT for CIO business officeactivities such as annual and project budgeting, developing monthlyfinancial and metric reporting.

    IT Operations Analyst will centralize IT invoice processing,centralization of overall IT vendor management, tracking progress againstfinancial targets, and developing appropriate analyses.

    Primary Duties and Responsibilities· They are responsible for managing approved budgeted POs and invoices,analyzing Service Level Agreements (SLAs) and contracts with our internalvendor management team.· This role will provide real-time insights and metrics backed byreporting and dashboards that deliver visibility into Key PerformanceIndicators (KPIs) and Key Risk Indicators (KRIs) in the context of specificcontracts and service-level agreements.· Ensure adherence to budgets, financial forecasts, operating plans,and modeling tools.· Conduct necessary analytics to support business strategies andoperational objectives.· Assist in developing IT, finance, and business presentations andrelated supporting materials.· Understand the IT chargeback allocation methodology and analyzevariances.· Communicate with business and IT leaders to ensure alignment andprogress on IT initiatives.· Collaborate with IT and business teams on ad-hoc projects such ascentralized invoice processing.

    Education and Experience Profile· Bachelor's degree in MIS, CIS, Finance, and/or relevant fieldrequired.· Minimum 3-5 years of experience with demonstrated success in ProjectManagement, Financial Management, or Vendor Management.

    InformationTechnology experience a plus.· Demonstrated financial proficiency preferred.· Background in Consumer Goods preferred.

    Required Skills · Extensive knowledge of IT macro-level financial planning and analysisfunctions, including annual budget, capital budgeting, and resourceallocation processes; able to assess financial implications of decisionsand actions.· Extensive knowledge of staff augmentation, managed service, softwareand hardware contracts, maintenance fees, and invoicing processes.· Demonstrated ability to negotiate and work collaboratively withexternal vendors to achieve win-win solutions for all parties.· Strong leadership skills across all levels of an organization.· Effectively utilize communication skills, both oral and written, inorder to present, influence, and persuade others inside and outside of theorganization.· Experience working with senior executives demonstrating a customerservice mindset.· Strong relationship management skills, including team building,relationship management, negotiating, change management, and conflictresolution.· Demonstrated entrepreneurial spirit and ability to explore newpossibilities and approach issues differently.· High attention to details, with strong organization and timemanagement skills.· Must demonstrate the highest degree of confidentiality andintegrity.· Develops and builds open and respectful relationships within theteam.· Action Oriented – Taking on new opportunities and tough challengeswith a sense of urgency, high energy, and enthusiasm.· Collaborates – Building partnerships and working collaborativelywith others to meet shared objectives.· Communicates Effectively – Developing and delivering multi-modecommunications that convey a clear understanding of the unique needs ofdifferent audiences.· Manages Complexity – Making sense of complex, high quality, andsometimes contradictory information to effectively solve problems.· Customer Focus – Building strong customer relationships anddelivering customer-centric solutions.· Instills Trust – Gaining the confidence and trust of others throughhonesty, integrity, and authenticity.

    Work EnvironmentHybrid work.
    Working conditions are normal for an office/warehouse/distributioncenter.

    The above information on this description has been designed to indicatethe general nature and level of work performed by employees within thisjob/classification.

    It is not designed to contain or be interpreted as acomprehensive inventory of all duties, responsibilities, and qualificationsrequired of employees assigned to this job.

    ASSA ABLOY is an Equal Employment Opportunity/Affirmative Actionemployer.


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