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Client Adviser - Swansea, United Kingdom - Admiral
Description
Start date
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
10/05/2024
About Admiral
Admiral is a financial services company and part of Admiral Group, the only FTSE 100 company in Wales with a presence in the UK, the USA, Canada, India, France, Italy, and Spain.
We offer a range of products, including motor, home, travel, and pet insurance, plus legal services, loans, start up investments, and so much more.
We're proud to be consistently recognised as a Great Place to Work, reflecting our firm belief that people who like what they do, do it better.
With a history of innovation and a customer-first mentality, we aim to help more people to look after their future, always striving for better together.
About the role
As a Customer Advisor, you'll be talking to our customers on the phone every day, focusing on exceptional customer service.
Don't worry if you're not experienced in insurance, we'll provide you with all the right training and tools to deliver great service confidently in no time.
You'll mostly be taking inbound calls from existing customers and offering solutions to benefit our customers, whether that be negotiating the best price at renewal, including extra cars, homes or vans to their policy, or simply dealing with general customer queries.
Our area is constantly evolving to keep up with the needs of our customers and to ensure we have a competitive edge.
We're proud of our culture of openness and low-ego, we want our colleagues to truly feel valued and respected.It's an intense job, so we make it a priority to support each other, regardless of whether you're working in the office or at home.
What we expect from you:
Great customer service
Clear communication
A team player
Sales-driven attitude
Self-motivation
A willingness to learn.
Resilience
Shape your career in the way you want...
We'll support you to grow and progress in your career with us, whether that be to specialise in your role or progress towards management.
The main thing for us is that you feel fulfilled and enjoy working here We want our investment in you to shine through, from continuous quality training to dedicated wellbeing support, so you'll be able to reach your full potential at Admiral.
