- Listening to colleagues' issues and signposting them to the most appropriate benefit, service, or pathway.
- Proactively encouraging colleagues to engage with their health and wellbeing benefits and create space and time for colleagues to take time away from their role to discuss wellbeing issues.
- Support with the delivery of Personal Energy, Bupa's health and wellbeing programme to those in frontline roles.
- Liaising with managers and leaders to ensure colleagues at all sites under your remit are aware of the Health Benefits Advisor and establishing what signposting or awareness may be required.
- Customer facing experience
- Ability to listen, empathise, and build rapport
- Confidence in having potentially emotive or difficult conversations (Mental Health First Aider training or similar is desirable, but we can also provide this training or a refresher if required)
- Confidence engaging and presenting to our colleagues in person, over the phone, and via email
- Strong organisation, communication, interpersonal, and time-management skills
- Enthusiasm and self-motivation
- Full UK driving licences – weekly regional travel and at times national travel will be required
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
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Employee Health Benefits Advisor - Ipswich, United Kingdom - Bupa
Description
Job Description:
Employee Health Benefits Advisor
Multiple Base Locations to choose from: Staines TW18 3DZ, London EC2R 7HJ, Brighton BN1 4FY
This role will require extensive travel around the South East /South West of the UK. You will get a company car as part of the package for this role.
You will be expected to travel to all the Bupa sites across your area, visiting on-site for 3 days per week.
Permanent, full-time position 37.5hours
Salary range: £25,300 - £30,000
Hybrid and flexible working options available
Role Overview
You will be working as part of the wider Health & Wellbeing team who are based across the country to support our people to understand and engage with their benefits.
You'll spend most of your time on site with colleagues, promoting the benefits available to them and finding out what support they require and connecting them with appropriate benefit pathways.
When not out at site you will be homebased responding to incoming enquiries via phone and email, managing bookings to attend sites, and proactively promoting the Health Benefits Advisor service using our internal communications channels.
What you'll do:
What you'll bring:
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
