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    Deputy Manager - Liverpool, United Kingdom - Kaplan International Languages

    Kaplan International Languages
    Kaplan International Languages Liverpool, United Kingdom

    1 day ago

    Default job background
    Freelance
    Description

    Deputy Manager - Student Accommodation (Maternity Cover)

    Reference number: JR238336

    Location: Kaplan Living Liverpool

    Working pattern: Full-Time

    Contract Type: Fixed-Term Contract for Maternity Cover

    Number of roles: 1

    Salary: £28,000 Per annum

    We are looking for a Deputy Manager to join our team.

    As a passionate professional Deputy Manager, you will assist with the running of the residences, ensuring a first-class residential and customer experience. To be considered for the role, you will need to demonstrate a track record of delivering excellent customer service, strong attention to detail, and experience in managing people. You'll be part of a team that will provide a 'home from home atmosphere' to international students, offering a vibrant social community and a safe secure environment where students can relax.

    A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https:///29t7fz6w

    What you'll bring to the role

  • Possess leadership and excellent oral and written communication skills including the proven ability to engage with customers and colleagues alike
  • Have a passion for customer care and a sensitivity to students needs
  • Have experience in a customer facing environment
  • Have experience of working in an effective Health & Safety culture in line with legislation
  • Be able to work to agreed budgets
  • Have strong IT skills (MS Word, Excel, and be adaptable to foster new skills to operate Kaplan's internal management systems
  • Be willing to undertake training as required
  • Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required.
  • Be conversant with the ANUK Accreditation Scheme
  • Offer flexibility in working hours including the provision of out of hours support in an emergency if required Essential skills/ experience
  • Have experience in customer service, hospitality or student service provision, ideally in an accommodation related area
  • Be able to engage in team work
  • Experience of budget management
  • Ability to prioritise workload and meet deadline

    • What we do

    Part of Kaplan Inc., one of the world's most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

    What we offer

    As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

  • 36 days annual leave*
  • Big discounts on Kaplan courses for you and your family
  • 24/7 confidential helpline providing counselling and other support services
  • Company pension contributions
  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
  • Medicash Health Cash Plan

    • *

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